Technical Issues

[baloos-treasures]

Is anyone else having problems with Ebay today.   Keep getting connection issue messages. Pages load all messed up.  Very, very slow, can't print shipping labels, blank screen opens.   Trying to see if it is Ebay or something on my end.   All other websites and pages load quick and just fine.

[eburtonlab]

@baloos-treasures 

Try opening eBay in another browser. If that works better, go back to your original browser and delete ebay cookies and clear your cache.

eBay often schedules updates for Thursday nights, so if you notice a problem on a Friday morning, that might be due to a conflict between eBay's new code and your local temporary internet files.

[greg5000]

I've also had problems the last few days.  eBay is not loading at first, but eventually this clears and the site loads.  I'm using Explorer, as many customers still are. 

I thought it might just be Devine Intervention telling me to stay away, since eBay Technical Issues and poor eBay Customer Support have caused a great deal of stress this past month.

I don't have this issue with any other e-commerce website (i.e. Amazon, Costco, Best Buy, Staples, Office Depot, Fry's, etc. etc.).  They also roll out updates, but they must have better programmers & Management.  I think they also care more about the Customer Experience.

[mychoices2012]

I am also having tech problems over the past few days. I try to load Ebay and the site will not open. I have to do a random google search on an ebay item and I use the link to gain access to ebay. Others have reported tech issues too- check the discussions on tech issues.  I am using IE and I have no problems with any other site.

[obojoekn]

Just saw on local news that Google has issued an important update for Chrome. They were adamant that everyone needs to install the update immediately. I don't know anything else about it. 

May have something to do with slow functions

[mychoices2012]

I cannot view the main page. IE keeps trying to open it and it fails. I get the message :
We were unable to return you to ebay.com.

Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem.

[eburtonlab]

@mychoices2012 

Which operating system and IE version are you using?

It's possible that there is some ad or script on the main page that is causing problems for your particular browser. If that's the case, and you are looking for a workaround, try bookmarking this page instead of going to the main page:

https://pages.ebay.com/sitemap.html

In the long run, you may want to consider trying out alternative browsers, as Microsoft seems to be encouraging folks to move from IE to Edge. Explorer will likely run into more and more problems like this as time goes on, even if eBay winds up addressing this particular problem.

[greg5000]

Yes, this problem is getting worse and I'm seeing the same thing.  Originally it would hang momentarily, but the site would still load. 

Not sure how many Internet Explorer customers there are, but I assume that many are experiencing the same problem and are locked out.   All other merchant sites I use work fine.  Guess eBay doesn't care about losing IE Customers.