Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Traffic and Impressions reports stuck to specific date
For the whole month of July i am experiencing all kinds of issues with my store on eBay and on of them is the traffic and impressions reports. For the first three weeks of the month the reports end date selection options was changing almost every day...
Resolved! Need to specify return agreement
We use Prestabay for our connection with ebay,But sinds friday we get an error message when up "Bitte machen Sie Angaben zur Rücknahme." - Translation: Please provide information about the return. Whe have nothing changed at our side, and we also use...
"Eligible for Combined Purchases" function is BROKEN
Seller Hub indicates there are orders eligible for combining, but apparently there are no orders TO be combined... (Note the "helpful" "Help" floater covering the "X" and alost covering the "13" in the box.) Entering the function displays... Clicking...
Been on eBay for 20+ years....its never been this screwed up before
The latest glitch.... Made an offer on an item. Received a counter offer. Went to the item, and it said that I had "turned the offer down" and "the listing is now closed". What? I did no such thing! So why is it now closed? Arrgh. I mean, I know bett...
Awaiting shipment orders are not being displayed
Within the Orders tab drop down menu, when the Awaiting Shipment tab is clicked, the system does not display the photos and information pertaining to the items that have been sold. All that is displayed is the number of orders and the page is just wh...
Selling tab: "Sold" "Unsold" Tabs gone from sidebar
Logged on this morning and looks like my selling manager is gone from the summary page. I can't find my sold listings or unsold listings. It was always on left hand side of screen. I'm not opting in to seller hub. I like selling manager much better.
Bulk Shipping Tool Down?
Just making sure it's not me - is the Bulk Shipping Tool currently broken or down? When I click through the link I get: This site can’t be reachedbulk.labels.ebay.com’s server IP address could not be found.DNS_PROBE_FINISHED_NXDOMAIN Thanks!
Fretting settings
So im cruisin the site (woken up and kept that way because of the freeway next door that is getting a facelift) and I'm either missing something or is there no way to set things like filters to be persistant and ubiquitous? For example, I NEVER like ...
Where is the Promised Update on the Missing Photos?
Sellers were promised an update on the status of the missing photo disaster, but it's been at least a week of silence. Photos have huge impact on sales and returns - plus the time invested. In my opinion to not give the effected sellers an update wit...
More Tech issues with EBAY Anyone else ?
Is anyone else having problems relisting or revising . I get a error message Need sub category ..so i put a sub category save it still get the same message Can not relist items or revise some because of this
No verification e-mail
The registration instructions mention a verification e-mail, but it's been about an hour, and I haven't gotten it. I did get one thanking me for joining, but it didn't have any information on verifying. I found a link to resend the confirmation e-mai...
'Order Discount' &'Sale + Markdown' are still broken.
Will they ever be fixed? It's costing me (and eBay abdPayPal) sales.
Promoted listings showing blank in coin category
I am starting to see a lot of blank spaces for promoted listings on active listings. The last item I looked at was a 1913 Barber Quarter. The listing showed only 2 promoted listings wither all other spots empty space. There are loads of simlar Barber...
Viewing the items
When I am searching for an item, the page opens to multiple items. I hit the visit button and nothing happens. Help please
broken link on "Manage My Store" page
When I go to the "Manage My Store" page, https://my.ebay.com/ws/eBayISAPI.dll?MyEbay¤tPage=MyeBayManageStorethere is a link in the "Set up, Sell, and Track" section for traffic reports ("Traffic Reports -- See what keywords buyers are using and which...
