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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

drastic drop in sales since june 2018

Are there many other small power sellers like myself who have recently (since june 2018) had a drastic drop in sales due perhaps to some technical didfficulties?

Purchase History Disappeared Today-Item Ending Time Different When Clicking On Listings

Wow, checked out my eBay "Purchase History" page today...and to my surprise it has totally disappeared!?? Over $1000 in purchases in the last 3-4 weeks, with some that have not arrived yet. None of my pages show "New Purchase History Page" nor "Switc...

Software design for feedback

I want one-click feedback. Feedback has become too much work. I don't want to click six times for each of 12 items to leave feedback. Too many clicks. It is an unreasonable request to expect a user to do this. Thank you.

Anyone figure out how to get bulk shipping to work today?

I have tried every browser, it acts like it is loading then just a blank whte ebay screen.

Is it me or the boards? I can't scroll down to select a category

Being a little older I like to have my font size a little bigger for reading. Up to a little while ago I was always able to click on the heading and the use the side bar to scroll down to a category. example, I click "Discussions" then scroll down to...

No sales in 16 days!

Running promotions but no sale in 16 days! Is it just me? I've called eBay, but impossible to get technical search, help.

Bug Report: Feedback submission gives no indication of submission

Why after submitting feedback are you returned to the exact same screen with no indication that the feedback was submitted? The only way you can be sure that your feedback was submitted is by submitting again at which time an "Already Submitted" erro...

Technical Issues like never seen before

I have been with ebay for around 15 years. I have never experienced such a multitude of technical issues lately Here are just a few.Cannot view shipping tracking number- freezes up the page.Viewing sold listings when looking at original listing, anyt...

Sales promotion banner not showing on mobile browsers or ebay app. No one sees my sales!

Help ebay. My sales promotions are not showing on the ebay app or on mobile browsers. It's been three months and after 10 or more calls nothing has been done to help. Please help. Losing money big time. Why won't ebay help with this issue?

Bought item from compromised account

So I have paid and should not have to wait to get money back..don't start with the hogwash" if it looks too good to be true " rant..bought a meter for a dollar less that was a valid sale..

I am having tech issues, keep making me make a new password. & cant get into my purchased page & a f

I tried geting on ebay today & it made me sign in which it usually doesnt do, then it keeps making me make a new password. 6 times in a row, then after i called in 2 times the first person said it would reset in 24 hours. 2nd person sent me a link to...

Promotion Box Edit Links are gone in Manage My Store

Where is the eBay Store Promotion Box edit link? I edit my store promotion boxes every day using the 'Manage My Store' link, then 'Promotion Box' link. Yesterday it was there and today it's gone! This morning I click on my Manage My Store link, and o...

Resolved! I have 1 active item with questions from buyers- Doesn't Work Properly

This has always had glitches, but finally started to work properly. Now eBay has changed it so that it no longer works, AGAIN. Plus, they removed the 'mark as answered' so it now keeps showing up as not answered, even tho it is. When u click on unasw...

I can't input information into selling templates.

For the past two, going on three, days now I have not been able to input information into my selling templates. I type a word and it takes close to a minute to appear and sometimes it takes several seconds for the cursor to even appear for me to writ...

NO NEED FOR EBAY TO ADVERTISE TO ME ESPECIALLY WHEN IT IS VULGAR OR OFFENSIVE.

So I get on ebay today to see if a decal has shipped and the following garbage pops up while others in my office standing near - makes me look trashy as if I were buying these items. Thanks ebay!