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Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Add Categories Page Broken
The page at Home > My eBay > Manage My Store > Store Categories seems to have issues. Maybe a CSS or Stylesheet problem? The links on the page work but not the buttons and the page is formatted strangely. Tried it on different browsers (FF and Chrome...
Updating Quantity in Seller Hub if you uploaded the Variation Listing Images with File Exchange
We use File Exchange to import our listings, as they are multiple variations per listings, like up to 60 products / colors. We have no problem doing this. However, if you load an image for each variation then you can NOT change the Quantity in Seller...
Issues updating / adding Store Categories
For the last 2 days I have been unable to update or edit my store categories. I have used this function many times before o the issue is not where or how the issue is dead links. The add category button does not work at any level, none of the functio...
listings
unable to create new listings all day
Unable to list items from my pc or edit description
Unable to list items from my pc or edit description. The mobile app for Android sucks because it forces you to list till cancelled and you can't tell it 30 days on buy it now anymore from mobile app. I really wish they would fix this heading out of t...
could an AI self learning system learn eBay's system so well it can rob you?
I have been a regular eBay buyer for years. I buy things sometimes every day or two. Other times less. I have bought items that have not been delivered but if you engage with the seller you end up getting nothing - just "responses" that stall you unt...
BULK EDITING TOOL??? What is status on when it will be fixed???
I have not been able to change the quantities on items I am relisting using the bulk editing tool.The listings are perfectly fine and are available for sale - UNTIL THEY EXPIRE.Once the expire I amnot able to change the quantity in bulk. I have to go...
Desktop changed from English to Russian after paying with PayPal with FIREFOX Browser
Desktop changed from English to Russian after using Buy it now and paying with PayPal with FIREFOX Quantum Browser. Anyone else had an issue with this? Have I been hacked? Thanks
Changing Shipping rates
I've gotten my second complaint about this issue in the last month. Concerns me how many may be seeing this and just abandoning the sale instead of contacting me. Customer puts two items in the cart that ship in 12x12x10 boxes, 4 or 5 lbs each. In th...
I've been charged for something I didn't order
I've been charged for something I didn't order
Three Days of Well this is embarrassing message....
Can't be too embarrassing if you haven't addressed the issue of unsold items page problems in three days. Problems include: can't access page 2 or 3 - can't use sell similar - can't delete those that have been edited or relisted. And that's just on t...
Multiple listings are not showing up in search or my profile
I currently have 4 items which are not showing up either in the eBay search or in my store. They were up for 2 days before I ended them and relisted with the same exact result. When relisting them they showed up for roughly 2 minutes and then disappe...
There’s a very repeatable path that can be used to crash this app.
On my iPhone XS Max (latest version of the eBay app & latest version of iOS) I’ve noticed an oddity regarding stability here while just simply trying to search for Galaxy S8s and Note 8s... seemed like it crashed more often than usual. As I look deep...
"listing you're interested in is no longer available"
I got an email from the eBay team today saying the following: "We're writing to let you know that we've removed an item you recently won due to concerns with the seller's account:333016055196 - Heat Window Air Conditioner Remote LG LW1215HR 12,000 BT...
Ebay website won’t open in Safari, could not establish secure connection with server
I am intermittently not able to access ebay.com using Safari on my iPad. I am receiving the message that “Safari cannot open the page because it could not establish a secure connection with the server”. I was able to access the website using my iPhon...
