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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Many items incorrectly listed and clutter a search

Hello: I collect vintage espresso machines, and one of my favorite searches is "lever espresso machines." Increasingly that search is cluttered with a single type of item that is not an espresso machine. How do I report this to eBay so that these ite...

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Highly Suspicious Account Activity

Hello, I received confirmation of an order I did not place. I had to reset my password to get into my account. Upon review of my shopping cart and order history, there are additional gaming items in my cart. I do not game nor involved with Bitcoin. T...

No free listings!!!

What happened? No free listings this month???

Having issues loading the CART in mobile app as well as desktop

Since the last 2-3 days i am having an issue that the CART won't load most of the times on my mobile app (Android). Noted this behaviour on both my devices. Further when adding an item to the cart also fails at random, and takes a long time. Today i ...

Add Categories Page Broken

The page at Home > My eBay > Manage My Store > Store Categories seems to have issues. Maybe a CSS or Stylesheet problem? The links on the page work but not the buttons and the page is formatted strangely. Tried it on different browsers (FF and Chrome...

Updating Quantity in Seller Hub if you uploaded the Variation Listing Images with File Exchange

We use File Exchange to import our listings, as they are multiple variations per listings, like up to 60 products / colors. We have no problem doing this. However, if you load an image for each variation then you can NOT change the Quantity in Seller...

Issues updating / adding Store Categories

For the last 2 days I have been unable to update or edit my store categories. I have used this function many times before o the issue is not where or how the issue is dead links. The add category button does not work at any level, none of the functio...

listings

unable to create new listings all day

Unable to list items from my pc or edit description

Unable to list items from my pc or edit description. The mobile app for Android sucks because it forces you to list till cancelled and you can't tell it 30 days on buy it now anymore from mobile app. I really wish they would fix this heading out of t...

could an AI self learning system learn eBay's system so well it can rob you?

I have been a regular eBay buyer for years. I buy things sometimes every day or two. Other times less. I have bought items that have not been delivered but if you engage with the seller you end up getting nothing - just "responses" that stall you unt...

BULK EDITING TOOL??? What is status on when it will be fixed???

I have not been able to change the quantities on items I am relisting using the bulk editing tool.The listings are perfectly fine and are available for sale - UNTIL THEY EXPIRE.Once the expire I amnot able to change the quantity in bulk. I have to go...

Desktop changed from English to Russian after paying with PayPal with FIREFOX Browser

Desktop changed from English to Russian after using Buy it now and paying with PayPal with FIREFOX Quantum Browser. Anyone else had an issue with this? Have I been hacked? Thanks

Changing Shipping rates

I've gotten my second complaint about this issue in the last month. Concerns me how many may be seeing this and just abandoning the sale instead of contacting me. Customer puts two items in the cart that ship in 12x12x10 boxes, 4 or 5 lbs each. In th...

I've been charged for something I didn't order

Three Days of Well this is embarrassing message....

Can't be too embarrassing if you haven't addressed the issue of unsold items page problems in three days. Problems include: can't access page 2 or 3 - can't use sell similar - can't delete those that have been edited or relisted. And that's just on t...