Report eBay Technical Issues

Forum Posts

Sorted by:

eBay Search Engine Not Working

Dear Technical Support: Good day. I have found a problem with the eBay search engine. When I attempt a search for a number of my listed items, the search engine does not find them. Below is one example. I have a listing with the following title: Alle...

GTC listings not renewing consistently

My understanding is that when GTC listings renew in JULY, their new end date will be extended to be the same as their original start day of the month. Sounds simple enough. The majority of my listings renewed exactly this way. However, a few dud not....

Buy It Now is NOT disappearing after bids are placed on my items

I have items with Auction and Buy It Now options. Even after bids, the Buy It Now does NOT disappear, and as soon as the Buy It Now price is reached, it sells. This should not be happening. Why isn't the Buy It Now disappearing? Right now, I have 2 i...

What is that = There was a problem adding volume pricing to your listing

It's not the first timeIt appears when I finish listing an itemI have not done anything about price volume or promotion manager managerThis appear: There was a problem adding volume pricing to your listing. You can try again by going to Promotion man...

IOS UL3.0 - problems with EPN rover.ebay.com links in Chrome browser.

Hi! Our website https://aftermarket.supply/ has EPN links on product pages like this https://aftermarket.supply/caterpillar/2W1223.html. They always worked correctly. But few days ago there become a problems in IOS Chrome. After redirecting on ebay -...

Notice Ebay Phone App Unstable

I'm trying to list some things and having some difficulty. I begin the listing fine. Then the app abruptly closes and I get a screen that asks if I wish to leave feedback or file a report. I file a report describing the app closing and Ebay replies T...

Trying to add items to sell but keep getting Oops something went wrong. Reload message. Any ideas ?

I've tried multiple times to acces and add items to sell via the Selling tab in the iPad eBay app today. Each time I click on Selling the age loads with the message Oops, something went wrong. Reload. I've tried logging out and back in again but no c...

Bids/Offers will not load

For two days now all I get on my Bids/Offers listing is an error message (below.) Why?"Sorry, we couldn't complete your request. Try again later."

Repeatedly Signing In

I am posting this here because I do not see a "technical issues and problems" type of forum. For days now I have to sign in over and over every time I want to access My eBay pages, e.g. items bidding on, items purchased, items selling, etc. Is anyone...

New message indicator doesn't show correctly on Active page.

When on the active page, the "new message indicator" isn't working correctly. Many times it shows "no new messages" but when I switch to Purchase History, the indicator shows I have new messages.

Resolved! Seller Dashboard for Monthly Evaluation

Posted by an OP on the Seller Board. Their last evaluation says June 21 with next evaluation scheduled for August 20...and where is July 20 (which is today)? Mine has the same...??? Anybody around to fix? Thank you in advance. Hope this is the right ...

EBAY MOTOR Compatibility MISSING

Trying to list and also update some vehicle years and compatibility seem to missing

Shopping Cart Checkout not working.

Just tried to purchase 7 items using the shopping cart to the tune of about $150.00. Everytime I try and checkout, I get an error message saying "! Something went wrong. Please try to check out again." I have tried multiple times. Logged out and in e...

Ebay motor vehicle listings - compatibility's removing themselves at random times in the day.

We've been listing clutch kits on eBay since 2019. I then signed up to a service called "Auctivia" not knowing that it would have cleared every compatibility on our listing for some reason, but this wasn't too big of a deal as we discovered how to li...

New label printing workflows removed irregular package option, but it is still needed!

Title says it all; notice how in the new label printing workflows there is no option/checkbox/etc to indicate that you have an irregular shaped (Nonrectangular as the USPS likes to refer to them) package. This is a really significant problem because ...