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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

The price of the product does not show the baht value. How do I set up

The price of the product does not show the baht value. How do I set up It is very important to consider the purchase of each store. Please set my account to show me the baht value.

Having problems

I don't know if people are having the same problems as I am but for some reason eBay keeps resetting my stuff like my password says im on a new computer when I been on the same one so I had to make a new password. After that i have put 4 new items on...

Resolved! Can't Get Back to New Selling Overview?

A couple weeks ago I switched back to classic view so I could do a bulk edit on my listings and add the UPC field that was forced upon me, and now I've lost the option to switch back to the New Selling Overview page. I really preferred that one becau...

EBAY very slow on Google Chrome

Is anyone else having issues with EBAY working with GC? It's VERY slow to load text and images and has eratic scrolling. Been having this issue for quite awhile. I use Firefox on my daily searches and it works OK.

Promotion not showing up on search results page

Is anyone else having this issue? My promotion is active on my listing page with a banner showing on the top, and the promotion button link under the Add to Cart button on the mobile app. However, when searching for items, my promotion link doesn't a...

No results showing up in search results eBay APP

When I specifically search for “accounting” in eBay search it is constantly displaying no results, it does the same when I search for “account”. I am starting a course next next month and really need to source for books but it seems like eBay is play...

ERROR "Oop, we had a technical hiccup"

FILED A CASE IN RESOLUTION CENTER FOR AN ITEM THAT WAS ORDERED BUT NEVER RECEIVED. COMMUNICATED WITH THE SELLER AND THEY CLAIM THEY ALREADY MADE A REFUND BUT UPON CHECKING THE CARD STATEMENT I USE WITH THE TRANSACTION NOTHING SHOWED UP ON MY STATEMEN...

Best offer emails not received

We receive best offer notices on the app, but they are not being received via email today since 9:15AM MST. We are receiving messages when an item sells, but not offer or counter offer emails. We also receive our responses to questions, but new quest...

Can't Send Invoice - spinning load wheel / screen flashes (firefox)

I'm having the exact same problem another user posted about Feb 2017 but no one replied to their posts. The link below shows a picture of what is happening to me: https://community.ebay.com/t5/Archive-Technical-Issues/Invoice-Page-Glitch-spinning-loa...

ON GOING MARK DOWN MANGER TECH PROBLEM

ON GOING MARK DOWN MANGER TECH PROBLEM --You can't advertise my sale and show the items unless you are going to allow the 40% off of these items!The selected items are showing up at the normal price but are being advertised as 40% off BY THE SALE BAN...

No ebay top taskbar menu in Chrome?

This is irritating to say the least

Store Owners - Check your November Invoice for erroneous "Insertion Fees"

Watch out for insertion fees, I was charged $17.10 insertion fees in November while still having free store listings. I called ebay, they investigated it and said I was right, they credited my account and said they are working to prevent this from ha...

Resolved! When Creating Shipping Labels, I'm being forced into UPS Labels, WHY?

Starting today when I go in to creating a shipping label, it is asking me to set up a UPS account or log into my account that I have already set up. While I do have an account with UPS, that isn't my problem. The problem is that I do not ship my stuf...

fake tracking number scam - why does eBay side with seller?

I am a longtime eBay user, lots of positive reviews, so trust me when I was shocked to be the victim of fraud and eBay summarily ruled for the seller because they provided a tracking number! Doesn’t matter to eBay the tracking number did not correlat...

Glitch on removing no longer registered users from 'following list'

On the list where you can 'follow' other ebay members pushing the heart to unfollow them is not working. I was doing this to remove anyone I used to follow that no longer has a registered account here. At first it worked and now it hasn't been workin...