Seller News: July 2025
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Current known technical issues - updated as of 8/11/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Resolved! Follow-up Feedback option not working?
As a Buyer I have tried several time to leave a Follow-Up Comment but it will not stick.When I click on Leave Follow-up Comment it goes back blank and does not post.Is there something I can do to change this or a problem on your end?
Is this legit??? ebay.com/signin/s
Hello Community, Just wondering if ebay.com/signin/s is legit?? Tried to login using my password. Nope...oops no match....then ask for password and verification via numbers...then it works...odd...happened to me twice this week.
Resolved! HELP I Lost a email connection ???
The image below is on my "Selling page" when I click the reply button, it sends me to my message page with no link to the message available. How can I contact the buyer to continue the conversation? ThanksDave
Facebook ads and EPN reporting tool
I have converted an EPN promotion link in smart URL in one of my post, that I subsequently boosted, but my results on my facebook ad are WAAAAY lower than the reporting tool in EPN. Is there a time lag, or am I doing something wrong?
Check out and payment issues
When checking out, goes to screen with this message “one or more sellers cannot accept payments now. Call seller for help.”Been trying to pay for purchased item from different sites.from cartpay nowyou have won etchelp
calculated shipping wont calculate
When I try to go to an item that I want to buy that has calculated shipping and have it calculate what shipping is for my location it wont do anything and keeps having it set to United states and wont let me calculate for any other locations even tho...
Calculated shipping for international not working
Customers are saying that calculated shipping for international is not working, said it's working until the auction ends then switches to pick up only and doesnt charge them ANY shippi g charge
eBay Store "Search Engine Keywords" page is gone!
The normal link used to take an eBay store owner to the "Search Engine Keywords" takes me now to the "Manage My Store: Summary" page instead. I can't find that page anywhere. It's completely gone. I just noticed this today. I don't constantly update ...
Send offer to buyers not working
Send offer to buyers just gives me an error page
Time left on listings not shorting properly
When trying to short my listings by time left, seems that they are not put in the correct order. From 2d 2h 41m goes to 1d 23h 57m and then starts again with the 2d remaining.Seems another glitch to add up on the pile of the last month...
Relisting items gives random views on the items from the 1st seconds
The items that i am relisting for the past two weeks are auto generating views from the first seconds. Some might say that might be actual views but i really doubt it as i tried altering the descriptions and item specifics on purpose and whatever i p...
buying and printing label for international first class postage
I cannot print international first class postage....keep getting this error message: Error creating label. Label could not be generated. Internal Error.
eBay not respondiong / Recover web Page / Internet Explorer No longer Supported
My computer is so messed up from eBay.Getting error messages for 2 days. EBay not responding. Freezing up. Recover web page. We no longer support Internet Explorer v10 and older. Upgrade to a newer version or use a different browser. I searched inter...
Store logo / Header not showing up
Hello everyone,Can anyone help me, and can tell me why header, sidebar and logo is not showing up on my store after changes in setting. I am doing this since long. Thanks in Advance
paypal not accepting payment
keep getting this message when trying to pay for item. Sorry about thatLooks like this action is not supported. Please return and report this error so that we can support it in the future. (invalid client_id or redirect_uri) How do I fix this ?
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