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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Shipping Cost Is Not Correct - Changed On Its Own

Hi! I just noticed 3 of my listings have inaccurate shipping charges. There may be more but I could not tell being so many of my items vary in weight and size. My accessories section caught my eye. All shown have the same weight and dimensions. They ...

Making an Offer - Software flaw freezes item

When someone asks if you will take less for an item, and you respond with a price, and they do not respond, you are stuck. You cannot change the price of the item and are limited on revisions. This needs to be changed , and a time limit be given on t...

new shipping not working

new shipping would not allow me to ship a 3 ounce packet this morning, finally was abel. this evening can not print a label for another shipment. CAnceled 50 items before they were going to roll over automatically , they canceled but 2 days they were...

whatever happened to the company directory of phone number etc. i need to access it

yeah, my request is pretty straight forward I would like to know how to get the 5 digit extension list for the main office its a big secret with ebay!! why is this called CSR...…….oh no, we do not have that infohow about a list of emails for the bigs...

Cannot see what my list of fees that were charged for the previous months

For several days I have not been able to see fees on my items sold for previous months. On my Account Activity page, under Total Fees and Payments there is a tabbed area. I used to be able to see all the fees from the previous months on the Fees tab....

sign-in address

When i signed in tonight the address box had changed.There was just a LOCK syblem[sp/] and NO https: .AM i the only one this has happened to ?I have already changed my password.

Resolved! Lines overlap each other

Price, bidding, and list areas are askew. This has been happening for the last several days. What's up?

Guaranteed delivery not showing properly on listings

Are anybody elses listings not showing guaranteed delivery shipping correctly? It shows it on home page but when you click to the listing it shows "standard shipping" and not even fast and free

eBay is proactively charging August listing fees for supposedly 31 day July listings

Per the new rule, GTC supposed to be charging now on the same day every day starting July. However, it is not the case. I got charged after 30 days (old format) while those items were/are active on the old billing cycle. If you watch to end the items...

eBay Page Flickers on & off

Changing pages such as going to a search from the items watch page causes ebay page to flicker on & off about every three searches. I have to log out and log in again. ebay never done this before and in last 6 months has had a host of different issue...

Account security

Asking people to confirm that their profile information is up to date is a good idea, but it might be nice to consider that there are still some people who don't have an option to receive texts. Yes, I know that I'm probably one of the seventeen peop...

Error creating label

I cant even generate a shipping label on the ebay or pay pal page.this problem is for multiple people, so I know its not a basic issue.

'send offer' function Not working

My current glitch tonight, regarding the 'send offer' function.I tried to send an offer of $12.50 for an item that has a current price of 12.95.I got this error message "The offer amount must be lower than the current price."?? 12.50 IS lower than 12...

Shipping labels

Ebay is only allowing Priority choices on label printing and buyer paid for regular ground shipping! Called and told it was a glitch. 3 days so far and I can not ship package!! Get it fixed! I'm not paying $60 for Priority when buyer paid $12 for gro...

Report a late delivery

So I purchased something that was supposed to be delivered yesterday but hasn't even been marked as shipped. So I click on "report late delivery" and I get this error. It is a day past guaranteed delivery. Has anyone ever reported it and gotten this ...