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Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Kicked off certain items

Amazon Fire 8 2007

"Select payment type" infinite loop

Right after I've logged in, I am presented the "Select payment type" box (before even trying to list an item).It's a completely independent window, only an ebay logo at the center and the 3 options (paypal, bank, credit card) below.Sometimes it happe...

Feedback Stars Are Hard to See

The coloring for the feedback stars makes them incredibly hard to see on my screen. It would be much easier to see if the color gray used was a bit darker. I've attached a picture for reference. I use Google Chrome.

Don't see last created Collections

HiIn last month I created 2 new Collections, added some item to it (most of cases also hav promles with it).But can't see those collection - only prevous What to do?

Not receiving emails for saved searches subscriptions.

It has been over a month since I stopped receiving daily emails for save searches. Is this functionality no longer working? Would like to hear from someone from eBay.

Unable to add items to a collection

I am unable to add any items to a collection . After clicking on "Add to Collection" from the item page, all I get is a spinning icon. It never resolves and I have to go back and item never ends up in my collection. This problem actually happens quit...

Yes, in Purchase History: eBay repeatedly deletes my notes on a removed item. Mgr refuses bug rpt!

In Purchase History: eBay repeatedly deletes my notes on a removed item.A customer service rem and her Manager both refused to accept a bug report! They insist it's perfectly OK to repeatedly delete my order notes, even though they haven't refunded m...

Why Does "Sell Similar" Copy Quantity ?

Why does "sell similar" copy the quantity? I just had to cancel an order because I missed a number change when I listed the item. Not only is it emparassing and frustrating, this will go against my seller account and buyers don't take kindly to. Inst...

Feedback from buyers?

My last 2 buyers have left positive feedback , but the actual comments have only been the first letter of what they were going to say .. I assume the saved comments drop down is not filling in the whole comment they wish to use ?

Leaving feedback

Is it me or this link has been broken for a while?https://www.ebay.com/fdbk/leave_feedback? Trying to leave feedback via 'Purchase History' is a horrendous experience, tedious and slow. Please bring back the legacy 'leave feedback' page!Marty

eBay navigation is progressively getting worse... Worst Website EVER!

There are times when I hit the back button and it says "Page not found". Finding an item in my Purchase History is a huge ordeal. The iPhone app has a search feature, but the website version does not. So I have to deal with endless scrolling and this...

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AMD/nVidia Video Card Prices

With all these cryptos, will it ever be the same?

25% Off Selling Fees Promotion Not Working Correctly

I received a promotion from Ebay for 25% off Final Value Fees if I list items in specific categories. I spent some time yesterday listing items in those categories but the promotion is not identifying them as promotion eligible. There were 0/1000 ide...

Listing "Promos" Have Disappeared from Accounts

After last night's site maintenance, suddenly the option to list 250 Auction-style listings I receive as part of my Basic Store subscription have disappeared from my dashboard. My 250 Fixed Price listings "offer" is still being displayed, however. Se...