Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Cannot have custom size box calculated option and flat rate box option at the same time.

This used to work a week ago and now suddenly it does not allow it. Flat rate should ignore any dimensions parameters for another calculated option.Even reading weight is questionable, because I will list a weight with custom package. I am not going ...

User avatar by Adventurer
  • 226 Views
  • 1 replies
  • 0 helpful

Resolved! Serious privacy issue - receiving ebay notifications meant for another ebay buyer/seller

For over a month I'm receiving legitimate eBay correspondence meant for another eBay user. Huge privacy issue which also brings into question the privacy of my personal information. I have phoned eBay and was told it was spoofed, spam or phishing and...

User avatar by Rising Star
  • 732 Views
  • 10 replies
  • 2 helpful

Shipping List - Resetting / Refreshing itself While Making Adjustments before printing

Hello, I go to "Seller Hub" "Orders" to ready items to go out. I "select all" and go through each one and modify each if it needs to be to be accurate on shipping. This has worked fine for a long time. In the past week or so, the page is refreshing i...

Resolved! Anyone else have a slow page load time?

I don't seem to be having problems with other websites loading and responding to my clicks on their hyperlinks.However, it really seems like eBay is dragging tail today! Is anyone else having this problem?Clicked on the "System" link, and it's all sh...

Ebay app for Kindle Fire.

Yes. I still use a Fire. And Yes I used it a lot to browse Ebay. Now? App no longer supported. Use the browser you say? Well Ebay is absolutely, completely, totally, unuseably formatted for the mobile browser. One more failure for Ebay. Chalk it up o...

User avatar by Rising Star
  • 25661 Views
  • 13 replies
  • 23 helpful

Android app and it's many issues

So i've followed the many steps ebay suggests which includes and not limited to signout, reinstall, clear cache, fix battery optimization options, remove adaptive battery feature. Now i have an ipad and on my ipad i get the notifications 5-10min befo...

Why is ebay customer support so incompetent?

Spoke with three different CS agents (over 1 hr wasted time) because I was unable to pay with my PayPal Master Card and none of them could tell me why so the problem was escalated to IT support. Long story short, I figure out on my own that for some ...

eBay Search Feature is TOTALLY corrupted - NOT WORKING AT ALL

Ok, something is seriously wrong with eBay's search feature. It does not produce any results whatsoever for the item. I put in "Vtg silver heart plate" against "All categories" and the search returned about 900 pieces of jewelry, not even silver jewe...

User avatar by Trailblazer
  • 482 Views
  • 6 replies
  • 3 helpful

Search Function Is Not Subtracting..

I am searching for camcorder batteries for an FS200 and I get many hits for camera battery chargers, which I don't want.I enter an exclusion: battery - Chargerbut I still get them. The exclude function doesn't seem to be working. I'm in Aus.

Technical Error when Invoicing

Can’t send my sellers an invoice. I got to send an invoice and receive a message on screen saying technical error try again later. This has been ongoing for the last 7 hours

User avatar by Pathfinder
  • 215 Views
  • 2 replies
  • 0 helpful

WHY ARE EBAY PAGES TAKING SO LONG TO LOAD?

Just lately Ebay pages are taking longer and longer to download. This is happening both when I view other listings and try to revise my own. At first I thought it was the dreaded Windows 10 Anniversary Update causing the problem but access to other w...

User avatar by Adventurer
  • 4362 Views
  • 16 replies
  • 3 helpful
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