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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Keep getting ebay.com instead of .uk

I've suddenly started to suddenly land on ebay.com pages when within ebay- for example I just clicked from an item to my seller page and found everything priced in $$! What's going on? I can change page and try again and it's back to ££ -but disconce...

Seller/Offer history not showing on mobile (11/11/19)

Went to respond to an offer on mobile and notice there was no offer history for the item. There should have been one from the previous day from the same buyer. Had to go to the computer to respond.

Sending an Invoice and Shipping Rates not updating

When a buyer requests an invoice, and a preferred shipping method I update the primary (first) shipping option to the buyer's request. In today's case that meant changing SmartPost to Priority. The shipping cost DID NOT RECALCULATE!!!! If I had not b...

Foreign Languages and Excessive Sign In Required When Already Signed In

During the last few days, whenever I pay for an item, after payment, it shows Was shucht du, German for what are you searching for? There have been reports on the seller Board about foreign languages showing up so possibly others are seeing more than...

Size filter missing in womens clothing

Why is the size filter missing in various categories in womens clothing it is so frustrating. I don't want to see all sizes just my size.

Cannot change default sort order for sold items search results list.

On a normal search results list, I can "customize" the sort order to permanently change it from "ended recently", to "price + shipping: lowest first." On a sold items list, my default sort order is "ended recently." I can manually select "price + shi...

Ready to pull my hair out!

Made an offer for item, seller accepted, at checkout after logging onto PayPal I get this... CANNOT get/web apps/helios/fronLipp. What is going on? Thought I was doing something wrong, so bought another item from another seller, had no problems at al...

Sold items lost ...... they show up as unsold !!!

Dear Sirs, I have a problem. I have 5 sales (auction) on ebay.ca and ebay.com that even though they had a successful bidder they appear as unsold. For example item 274083231452 (ebay.ca sale) and 274083401327 (ebay.com sale) Looking forward for your ...

Changing email

(1) I just registered for eBay. When I tried to register for PayPal I found out I must have a number or symbol for PayPal in my email for them. I created a new email with a number in it. It is different from the email I listed when I filled in my app...

Why won't sales end!

I as a seller use the sale system to drive sales. I run maybe 6 different sales a week. Lowering throughout the week. I end sales at 9:00PM. I am up now at 12:37 and the sale hasn't ended. This has been happening for last couple weeks. Usually it tak...

Good 'till Cancelled items not auto relisting

Some seemingly random products, that have been added via the Inventory API, will not relist when they have ended. They are a mixture of items with stock and without. I have enabled the 'out of stock' option in site preferences but they still don't au...

Manage orders page not working

Anybody else having issues with the orders page? I shipped my first item for the day & when I clicked “ship next item” my orders page is blank.

Search engine down 11-08-2019?

Can't seem to search eBay unless absolutely specific. Not doing any general search. Is it just me or is anyone else having same problem?

why i cant list an item

when i always try to list an item its always the same message"Your request couldn't be processed because of a technical issue. Please try again"

Resolved! New Ebay Label System cannot print Scan Form

This is happening again this morning at around 4:07 am EST. I was using the new Ebay labeling system. I already printed out several USPS labels. When I tried to print my USPS Scan Form, I got an error message again saying "bulk label printing error -...