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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

The reason we built this eBay business was because of the platform

It is very disappointing that a change of an algorithm on the site is accompanied by many problems.No views. Products are not displayed at all on eBay. Very disappointing.

Multiple sale is not calculated in the month total

Seems one of my multiple item sales is not calculated on the month total but the overall sale costs for that one are... Another of the technical problems of the past weeks?

TECH ISSUES FOR MANY DAYS

DONT WORRY EVERYONE , EBAY SAYS THEY ARE SORRY !!!! LOL BUT I BET FREE RETURNS IS WORKING LIKE A CHARM. TOTAL **bleep**

eBay Tech~Please Help!! Manage My Store~Promotion Box Mgmt~link is Missing

The Store 'Promotion Box Mgmt' Link has been missing from the Manage My Store/Store Design options since Friday June 22nd. It should be included under Manage My Store~Store Design~with the options; Store CategoriesDisplay SettingsCustom Pages(PROMOTI...

"System Error" problem rears its head again in bulk lister

I experienced this glitch back in 2017. It eventually cleared up. But it is back. I am unable to bulk list items in my Unsold folder using Sell Similar. I get the following window popping up. I have reduced the number of items that I selected for the...

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No Viewing Numbers on my Items

I am not getting any viewing numbers on my items. I see the bids, of course, and the watch numbers but NO VIEWING NUMBERS. This is a huge issue for me - I count on seeing those viewing numbers in order to revise my listing if the number is low or 0. ...

Shipping DIscount coupon error

Is anyone getting this error (i have cleared cached, refreshed browser, changed browser) Http/1.1 Service Unavailable

Is it just me or does ebay seem dedicated to going out of business via stupidity?

I have been having to call in daily for the past several weeks because of an automated "security code" tag that is on my account. This has been going on off and on for several months, but in the last week has become a daily exercise to call in and cl...

Just had a 1-2 pound Item priority USPS mail quoting customer 33.00 ?????

Just received an email from a customer questioning why I am trying to charge over 30 dollars for shipping for an Item I'm selling. I checked said item and realized this was incorrect. I have it setup as 1 to 2 pounds priority USPS calculated shipping...

Can't list items using Firefox

Recently, I found that I can't use Firefox to list new item using self listing form. After I checked with Java, they advised that Java is not support for Firefox 52 or later. I am using Firefox 54.0.1. Same situation for Chrome already, what should I...

Not getting email notifications

Haven't received emails about completed sales for the past two days.

Can't complete a listing (seller), 3+ days now

I'm unable to list items for sale these past few days. I'm able to click on the "sell" tab, and from there it allows me to browse the items like those I want to list. However, from there, it takes me to a blank white page that says "Additional site n...

Paid my monthly fees on 30th pm, and that eve Ebay took same fee amount again.

Now shows I have a nice big credit amount against next month's fees. And I have a smaller bank checking balance. Sales are down due to their technical glitches, so it's poor timing for them to do this to me. I'll get a 'we're so sorry', like that mea...

markdown manager new "create a promotion"

Why is it so difficult to try something out before pushing it on us! Promotion is a promotion and NOT a sale......it doesnt work anyway whatever you call it. Markdown sale menu on lewft is where to look to create a sale. If you want to create a promo...