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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Why is ebay customer support so incompetent?

Spoke with three different CS agents (over 1 hr wasted time) because I was unable to pay with my PayPal Master Card and none of them could tell me why so the problem was escalated to IT support. Long story short, I figure out on my own that for some ...

eBay Search Feature is TOTALLY corrupted - NOT WORKING AT ALL

Ok, something is seriously wrong with eBay's search feature. It does not produce any results whatsoever for the item. I put in "Vtg silver heart plate" against "All categories" and the search returned about 900 pieces of jewelry, not even silver jewe...

Ebay bucks states " Noy you, server down".

This has been like this for over the past month. Please Ebay fix, so I can see my balance.

Search Function Is Not Subtracting..

I am searching for camcorder batteries for an FS200 and I get many hits for camera battery chargers, which I don't want.I enter an exclusion: battery - Chargerbut I still get them. The exclude function doesn't seem to be working. I'm in Aus.

Make Offer Invoices have only 1 shipping option although listing has more than 1.

I have noticed when I accept an offer, that when I go to send an invoice, only one of the shipping options shows up. I usually give at least 2 options for shipping in my listings, regular shipping and Priority. It used to be when creating an invoice,...

Technical Error when Invoicing

Can’t send my sellers an invoice. I got to send an invoice and receive a message on screen saying technical error try again later. This has been ongoing for the last 7 hours

WHY ARE EBAY PAGES TAKING SO LONG TO LOAD?

Just lately Ebay pages are taking longer and longer to download. This is happening both when I view other listings and try to revise my own. At first I thought it was the dreaded Windows 10 Anniversary Update causing the problem but access to other w...

'Stay Signed In'

It's a small thing, but extremely irritating. I am daily having to sign in my password, even though I have checked the 'stay signed in' box, I have also checked this box in my Site Preferences. I know what the deal is... Ebay wants us to use the sign...

Unable to pay

So 2 days now and when i go to checkout and select any of the payment methods nothing happens so i can't pay for anything at all.

Resolved! ebay too slow

Hi im just wondering if anyone has a fix for this,,i have a good fast computer and everything is working fine so i know the issue isnt my PC, but for months now the ebay site is so slow its almost impossible to use,,its so choppy and takes for ever t...

Located in the UK, assigned as a US based seller. How can i change it?

Hi, i am trying to sell items on ebay. I have been a buyers for over 2 years and i really like ebay. The issue that i am facing is that although i am based as a UK buyer, ebay identifies me as a US seller! I dont know how did this actually happen! I ...

Security code requested as I don’t have one..

I have two factor authentication, but with the mobile app. I don’t have a security code with token. This evening eBay wants me to sing in with a security code...cmon guys... what are you doing!

System Issue with Shipping Charges for 'Promoted' Items

Does anyone know how to notify eBay of a System Flaw? I have brought this specific attention to eBay over the phone on 2 occasions without results. Specifically, I 'promote' all of my fixed priced items. I also have setup my sales to either provide f...

Hi, any one else w/ issue, know how to fix? When I delete purchases that came, they return

In my section of My Ebay. Where one has items that one has purchased. When items arrive I leave feedback and then wish to delete items off my purchase list. I think they're deleted. But, every time I return to my purchases the old purchases show righ...

Markdown manager not letting me edit start end date

When I go to relist my different sales in markdown manager, it is not showing the date boxes to edit. It lists the old date but gives no option to change.