Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Error message when listing on the Adult Only site

Trying to list on the Adult Only site...I get an error message of shipping only allowed in the US and Canada. I have tried everything, talked to ebay three times now. With CS, tried everything to get it to list, it won't, keeps coming up with the err...

Resolved! Shipping SCAN FORM not printing

Numerous attempts to print a USPS Scan form through eBay shipping labels does not work today. Shiptrack launches allowing me to print shipping labels in bulk but the accompanying USPS Scan Form does not appear in the printing queue. Attempts to print...

Unsubscribed from a group and still getting notifications

I tried to unsubscribe from a group here on the community boards. I am still getting notifications of new posts in the group. What am I missing? Thank you.

Resolved! Unresponsive script in purchase history archives

Hi all, I have been having problems with my purchase history archives. When I try to access previous years and the current year 2017, it freezes and get the "unresponsive script" Any idea how this can be fixed, or maybe I am doing something wrong. Th...

Iowa resident, regarding shipping credit for frequent ebay purchasing:

I'm an Iowa resident who buys frequently on eBay, so have been notified several times that I've earned $10 in shipping fees. However, when I follow the automated prompts that ask my address, with a drop-down list of states to click on, there is NO Io...

eBay over billing glitch?

Reports all over google but eBay has not announced I want to know if I was affected and when will this be fixed

Resolved! volume price discount promotions

doug@ebay brian@ebay - i called re the volume pricing discount promotions - the marketing/promotions menu option shows it on every one of my listings with a jun 2022 ending date.- for several hours the past 3-4 days i have tried multiple times throug...

Checkout

I don't see the options for payment in checkout.

No prices or shipping costs on packing slip again

Hi-- Same problem as earlier-- no price or shipping costs on packing slip. This happened earlier this month, then it came back to normal. Now missing again. I heard there was a work-around, but I do not know what it is. Is ebay planning on fixing thi...

Access to account main address information Chrome only? Firefox Nay

In attempting to access main address registration I was shunted to sign in again which i did and then was bouncedback to sign in again. Called customer support and was asked if i have chrome which i do not [firefox]. In short both the 1st support per...

ebay hiding all pre-owned (except one) listings and only showing new ones.

This is the initial search which is what many buyers rely on. ebay is hiding the pre-owned watches except for one and only showing the new ones unless you click on "We removed some search results to show you the most relevant listings. View all resul...

Workaround Found for server-caused Duplicate Listing Errors that Won't Delete

UPDATE (Hope I'm doing this correctly - never posted here before):Brought up my scheduled auction listings ( not yet live). Gradually replacing the duplicates by: 1- Choosing to Revise Each One; 2- Replacing every field with the correct information f...

Screen Shot 2019-08-11 at 5.46.18 PM.png

Screen Shot 2019-08-11 at 5.46.45 PM.png

Server Down Notice: It's Not You; It's Us ... soon to be fixed

Hi everyone, I have been making auction listings for the first time in years on eBay, using their site online for picture hosting and listing creation.All day long today errors have appeared on my auction listings, including auction prices changed (t...

Cant sign into Ebay using Chrome

I have been an Ebay user for years used Chrome for years last few weeks whenever I try to log into my account i get this message Validating JavaScript engineeBay requires that all visitors be running JavaScript. This page is validating your browser's...

This site can’t be reached community.ebay.com took too long to respond. Another ongoing problem!

This site can’t be reached community.ebay.com took too long to respond AND the constant requirement to Sign-in. What in the world is going on? This is unbelievable. Can someone reach out to eBay to help me get these issues fixed. Thank you in advance...