Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Questionable eBay Seller
Hello eBay community,There is a questionable seller on eBay (https://www.ebay.com/usr/sangying.bo). The issue may be easy to resolve except for the fact that whenever an item is posted as delivered, it is very difficult to say otherwise. The seller (...
eBay reporting no longer works after the implementation of artificial intelligence
I know that eBay reporting for things like "search and browse manipulation" and "keyword spamming" no longer works. I have proof. The proof is - I messaged the seller and point-blank asked them if two specific words in their title were there because ...
Bug - offer duration showed 48 hrs before submitting it, but after submit = 96 hours?
I sent an offer this evening on my phone to two watchers on an item. Prior to submitting the offer, the software said the offer would be for 48 hours. Once I hit submit, it said the offer expires in 96 hours. Maybe it multiplied the normal offer wind...
listings
How do I arrange my listing alphabetically?
Wrong billing address
It keeps telling me that I have a wrong billing address for my debit/credit card And I checked it multiple times and there is nothing wrong with it , and I don't know why it keeps asking me to entre my card details and I already entered them successf...
Resolved! Auction ending before scheduled end time, bids not accepted
2 bids placed on different items in the last 20 minutes with under 10 seconds to go before scheduled auction end time.1st Bid placed at 18.30pm with 6 seconds left, not accepted & message flashed up ' There was something wrong with this bid', tried t...
Coupon code error - SHOPGIFTSEARLY
I'm trying to use the SHOPGIFTSEARLY code but it keeps saying I've used the code already, but I don't believe I did. I don't see any record of it in my orders, and you are supposed to be able to use it twice. Anyone else having this problem?
Keurig Coffee pot. The item was not a authentic keurig, furthermore ot does not work.25121
order # 25-121-01465 item #235659563639. Also the coffee pot does nor wprk. I agreed to receiving half of my money back, the Seller wishes for me to return the item, that will; not work, since it would cost mr about #20.00 in shipping, plus transport...
ERR_EMPTY_RESPONSE
I cannot access https://www.ebay.com. I have tried using different browsers: Chrome, Brave, Mozilla and Edge, and I cannot access ebay.Could you tell me how to solve the issue?Is it necessary to install an Ebay digital certificate?
Money back guarantee
They cancelled my order and I'm getting money back guarantee how accurate are they promised to get my refund back to me it says 3-5 business day is THIS refund really garenteed it's been 1 day so far.
Listing Prices shown in different currency
My view of an item I had for sale recently showed prices in euros for some reason (never have I ever changed my Location Setting to even test out if the site would do that).I couldn't find another example of it, but the mere fact that it happened was...
Cant complete an order
When I tap continue it won't continue the order. It's like the screen is frozen
Is Ebay colluding with Google now?
Why is Google on every page that I visit? I don't want them knowing my every move with their crappy Single Sign On process.
Incorrect Link
I’m using Chrome Browser on an iPhone 11. My listing was created using the “sell similar item” feature. It has now sold and is in my orders section (https://www.ebay.com/mys/sold) but the url link for the item is incorrect.This is the where the view ...
Live chat option is gone
I need to get into contact with eBay support relating to a seller thats refusing to refund me for a product they never sent... The seller told me to go to eBay for a refund, so I spoke to eBay support about it a few days ago and they gave me instruct...
