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Current known technical issues - updated as of 04/22/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listing under Pricing the see how other sellers priced it

The technical problem is when listing on the app. Under Pricing the " See how others priced it " when you click on that it kicks you out of the listing. It has been doing it since yesterday when ever I list an item.

Contacting buyer about listing from offer - enter item number not working

So if a buyer sends me an offer on a listing I have for sale (or even when awaiting payment) and I go to contact them, I get two options: "this is not about an item" or "enter item number". For the past... I don't know how long... whenever I try to i...

Old notifications not going away

Hello I've noticed this on both the app and on PC. I still have notifications around for offers that I have viewed and offers that have since expired. I have notifications for "A New Offer" even after I've went to that offer and accepted or declined....

Problem with promotions - when relisting or sell similar of an item, I finish listing and no promote

This has been happening for awhile (I'd say definitely over 6 months, probably over a year) where when I go to relist or do "sell similar" of an ended item, the choice to promote it at a certain percentage doesn't "stick" so to speak. I promote all m...

Item description

Where is the item description? I have researched seveal comments and there is not view item description tab, or anything that resembles an ability to review the description from the seller.

Saved search not working for over 3 weeks

I reported this problem April 23. Saved searches are still not working. Guess Ebay does not care. I am saving money with this feature being broken. I have given up on thinking this will be fixed.

opening listings in the same tab

this seems to be the norm these days for ebay, etsy etc, every single listing i click on opens in a new tab.i know some people love their tabs, but i have a very good handle on the back and forward web functions, with dedicated mouse buttons, to quic...

submitting listings using the ebay api is very slow.

submitting listings using the ebay api is very slow. I've submitted multiple listings. I've only submitted a few listings and it is taking over an hour for anything to appear. And the offer data is showing without the inventory data. And the inventor...

Sorting by "Price + Shipping: Lowest first" doesn't work as intended

Sorting by "Price + Shipping: Lowest first" doesn't work as intended.I have selected this option, and it doesn't sort listings by lowest price + shipping.

Selling items disappeared

I've had at least 50 items disappear from my selling account on eBay. I had not sold anything for some time and hadn't checked my eBay but when I looked today there was no evidence whatever that I'd ever even been on there. I'm saying **bleep**? When...

Captcha is blocking me again with a continuous loop

Please stop it..

Searching generates invalid results (bad caching?)

When searching on the ebay.com website for an item ID (example ID showing the issue 315796204680), it will either pull up the exact listing result as expected, or it will display "No exact matches found" intermittently. This is repeatable with only s...

eBay app issues

Something wrong with the eBay app. I sold an item and got it ready. 3 hours later it shows I sold it again so I’m like what? Click on it and the whole app crashes. Also says I can send offers but when I try it says action not allowed. Geez! @Members

I purchased a Keurig cofee maker, that was not a genuine keurig, also the water does

not flowe so there is no way to obtain cofee, I paid over @29.00 for a ubusable item order @ 25-12221-01465 please help. I am willing to pay the postage, but feel the nalance should be returned. If I do not receive help I will send negative report.

Item Specifics Not Saving

Hi, I have 102 items, in the same category, that need items specifics added. I went to the bulk editor to add them all at once (I REALLY don't want to have to do these individually). After I saved everything and closed out, I exited and noticed that ...