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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Shopping basket greyed out

I have items in the basket but cannot view them or pay for them. I can add additional items though!! Mac OS 10.13 latest Firefox 115.17.0

My Lists disappeared.

I can save into my lists, which appear in the drop down, but can't open. If I want to save something in my watchlist, I can in the add to list tab, and I can see all my lists in the drop down tab, nd save an item to my lists, but I can't open any of ...

Unable to checkout

When I go to check out it tells me to update my billing address even though it’s correct. It will not let me check out.

Ebay's AI flagged one of my sales as counterfeit

Ebay's AI flagged one of my sales as counterfeit & I assure it was not and I have sold about 16 of these motherboards on ebay prior to this email I got from ebay, and this one is not even active because I already sold them all of which I purchased al...

Ebay SLOW ALL day today

All pages taking REAL long to load. Got better in the evening but still LAGGY AF!

Ebay keeps going down

Hello, I keep getting this massage most of the day and can only use ebay site now and then, please help. Service Unavailable - Zero size objectThe server is temporarily unable to service your request. Please try again later.Reference #15.9fc3ce17.173...

Wack-a-doo Updates

I have been selling for 24 years, and the app has so many issues I can’t even list them all. I don’t know if I need to update or if it IS the update causing me difficulties but there are ALL kinds of technical issues.You guys need to do your own QA I...

Offers are not getting through to buyer and waiting for payments buyers are not showing up in tab

Offers are not getting through to buyer and waiting for payments buyers are not showing up in tabhave been having alot of trouble with waiting for payments to show up right not I had a customer make me an offer and I accepted that was almost an hour ...

Resolved! Unable create a sale event with multiple discount levels

When creating a new sale event, we always had the option of setting up multiple levels of percent off savings (as long as the lowest percent off you chose was 10% or more) however that option is gone as of this morning. I hope this is just a temporar...

return received item not ordered

cannot contact seller champion batteries 2016. lo ph# or address.re order 17-12228-08516. not only shipped but sent TWO and charged for two. tried to get return info BUT no contact from them nor any info re there ph# and shipping address. have no inf...

Pictures not attaching to messages

Pictures are not attaching to messages. The message w/ pictures will go through with-out any problems, but when you check the "sent" version the attachments are not there. Customer had also stated that they are not receiving them.

Add Item Specifics Not Working

This is what I get on the desktop when trying to add Recommended Item Specifics. The listings I'm trying to clear from my list are new (yesterday and today) and I have no variations in any of my listings. I've cleared my cache (Chrome) but am still g...

Payout not working???

Been trying to withdraw my funds for over 24 hours and keep getting this? "We ran into a problem. Please try again" What the hell man??

Message Text Box

The message text box seems quite amateurish. It does not auto-return at the end of the line at a space but breaks up words going into the next line. Then one has to fix that and it breaks up words all down the rest of the text. If you insert a return...

Cannot publish to ebay after making a listing

To inform you that I am a new seller on the ebay system. After I registered and took time after 2 weeks, I found that my sales listing post to be published was not successful.2. Ask ebay to help approve the linked ebay account to payoner