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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay customer service

Ebay customer service are going to start lied about call back is not available until the next day and I had just received a call back from ebay back but we got disconnected and now ebay put the Chat on and then Chat telling you that ebay customer ser...

Buyer charged original prices instead of discounted offer

Buyer bought an item but the discounted offer was not applied at checkout. Buyer cancelled order. please advise?

Labels not printing

I am unable to print labels this morning. Receiving an error message on each item that I try to print a label for. Is anyone else having issues printing their labels this morning?

Unable to get past the captcha verification page

Has anyone resolved the issue of getting past the verification captcha page using MS Edge browser?...it just goes into a loop when selecting the correct images

Checkout claims to be successful - but never received acknowledgement

When i click Checkout on the order page where my payment method reflects the paypal account im currently using, im instantly directed to a page saying Checkout successful. But did not receive any email or see the order appear in my ordered item list....

Automatic Payment

My recent buying transaction completed and a message appeared that the payment would post automatically. I have never seen this and it did not even use the correct payment method. Are there settings for this transaction?

Search Engine Issues?

Maybe I am doing something wrong or something is new to the search engine. If I search say "1934 Studebaker" I get matches for around 5000 items and with various titles, makes and models (ie. Ford, Pontiac, Others). I am not including the description...

Disappeared storage

I had a bunch of stuff listed about 2 years ago and now it’s all gone was there an expiration and also can I get it back

changes to the website design make it worse

Why has eBay now introduced a new window when I click on My Watchlist. Before it would go straight to the list but now it comes up with a panel of some items, but I have to then click ALL to see the list - what is the point of that???? It's worse. Al...

I cannot edit or list new items

The Error code and message I got was this. In order to keep eBay a safe and trustworthy environment, we regularly review marketplace activity. As part of our review, we've temporarily placed a selling hold on your account. This hold will prevent you ...

Unable to message buyers

The new messaging system was a decent upgrade. However, this morning some of my buyers that I tried to message, I was unable to. The messaging page came up with no way to enter a message and no indication that it knew who I was trying to message. Thi...

Resolved! Product picture and description does not match the product

I purchased a candy dish. The picture looks nothing like the product. In fact the actual product looks very used and distressed ugly. The seller will not do returns. What do do I do

FEEDBACK

Trying to give feedback, the LOAD MORE will not load more

payment problems

I've been trying to buy things on eBay but for some reason my card isn't working on Visa or PayPal. i can purchase things on other online stores and regular stores but for some reason eBay will not let me. And I've checked with my bank, it seems ever...

Does anybody else get an Error message for listings

Every time I try to revise a pre existing listing of mine I get an error message saying “unable to open draft” Error 402. this has been happening for weeks and is super frustrating. Is this happening to anyone else? Does anyone know how to fix this?