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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Having Issues with Combined Shipping / Revised Shipping Cost Not Showing Up for Buyer

I've had two buyers, same scenario: revised shipping to combine items. I changed the shipping cost, but when the buyer went to pay, it still showed the original cost. I've double checked, etc. and can't figure it out. Never had this problem before. W...

Tide 485390

I can no longer look at eBay on my iPad...I get error Tide 485390 can anyone advise please?

Ebay Support SUCKS

I understand this virus thing- I get it but I'm running a business . Im sick of ebays email support . Why cant the people working take the time to actually read the email . I mean really whats the problem . Every time I send an email in i get a bull*...

comment left by buyer not true #2 trial period for anchor store 3rd sales drop

Hello and hope and pray all is safe. 1st: The comment left by John Collins is not true. a- There was no delay from me based on me contacting E-Bay and asking about the procedure for funds in my PayPal acct, and no real answer and funds were sent ASAP...

Printing Ebay Shipping Labels Problem?

We can't print an Ebay Shipping Label right now. Is this my problem or a temporary Ebay Problem? Any input here would be helpful.

eBay printing issue

Last night everything printed fine. This morning I start to get an item ready to ship and I punch measurements/weight in for an updated price and it tells me the price but the tab is still gray instead of blue to let me print the label. I've never ha...

I listed several new items yesterday, but my photos aren't showing up. Can someone please help me?

Charlie Rocket Boy Navy Corduroy Pants, Size 4, Elastic W...

Reporting Items is not working

I am having problems reporting Items. I am able to select why I am reporting the item but an error generates. Does anybody know why?

combining my shipping when i do not offer it .........what do i do as ebay's email help wont help

this all started about 9 months ago , first of all i do not offer combined shipping ( supplies issues ) , when ever someone orders more than one item of the same item , ebays shipping software is calculating the weight correctly but not the dimension...

Safari loading Ebay

I just recently upgraded my computer to Mac High Sierra. Now Ebay won't stabilize. Can you help?

Resolved! Trouble Opening Some "Saved Searches"

Starting yesterday, I'm unable to view many of my saved searches. I get the "It's Not You - It's Us" or "We Looked Everywhere" pages. Anyone else?

BUG - The Condition Codes have changed for category for Enterprise Firewall & VPN Devices

The condition codes for category for Enterprise Firewall & VPN Devices all of a sudden changed. It has adjusted my Seller Refurbished listings to Brand New which is causing us to get RMAs. I have noticed that this change has affected all of the other...

Told to Complete Purchase When I Did Not Purchase ?

Recently, I decided to sell an inexpensive watch that I had picked up. I checked eBay and found one like it for less than $10.00. I was going to hit the Sell one Similar button and list mine. I was interrupted and never got back to the computer till ...

APM (Automatic Payment Method) Credit Cards Failing to Verify! I can't be the only one ?

I have 2 ebay accounts we use for our business. I have been using my paypal CC for the last at least 15 years to pay APM. On 1 account I started to get this Unable to verify Credit Card message. Now it is on both accounts. 10 different credit cards a...

Automatic Payment Method

I am posting here because customer service is non-existant...Got a popup while trying to relist an item. Says I need to set up an automatic payment method to pay ebay seller fees. Have tried 3 cards...checking account and direct PayPal and ebay won't...