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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Anyone else having trouble with eBay giving out wrong PayPal address?

They are doing this repeatedly with mine, causing nearly a dozen lost sales and angry customers. A US based customer service person acknowledged the glitch—although the overseas ones are clueless— and says they are ‘trying to fix it.’They go through ...

New zip code not recognised by eBay

USPS recently updated my zip code but when i tried to update my address, eBay refuses to let me update, saying that my new zip code (97250) is invalid. I now have to explain to sellers every time I made a purchase, to ask them to use my new zip code ...

Chrome

I am using Chrome and when I want to view sold or completed items I am taken to a completely different screen that is unlike any sold or completed screens I can view on Windows. It shows items in 2 columns and I have to click on options and choose so...

Estimated delivery dates are extended about a week on listing page

When buyers are looking at my Halloween costume listings they are seeing a delivery date past Halloween. I have 1 business day handling in all my listings. I had a sale yesterday and in my Manage orders page it shows to ship by October 29! WHAT!?! It...

Ebay motors vehicle compatibility function not loading when listing items again

Can't get the vehicle list to come up when listing items today. Was working last night, but not today. It still doesn't work in firefox, but apparently ebay doesn't care about that since it hasn't worked on firefox for years. I use chrome to post nor...

Paid for items. Order Confirmed. Showing up as unpaid invoice in purchase history.

I paid for two items I purchased. Got e-mail from eBay confirming order and yet the items are still showing up in purchase history as unpaid invoice.

Setting Up Paypal Payment

I just set up my paypal account and I have someone trying to pay through my paypal account, but they are saying that she gets the message saying there is a checkout error. What do I need to do to fix this?

Congrats Ebay! I think you fixed the Markdown Manager. Now let's work on everything else

Ok, rather than being negative, I will try to be positive here. For the past two days, the markdown manager seems to be working the way it is supposed to. The sale starts and ends when I want it to. I guess enough of us complained so finally somethin...

Trouble logging in.

Hello all, I’m having trouble logging into one of my other accounts and so I made this one to seek help.In my other account I was really stupid and repeatedly procrastinated paying my fees and so ebay have suspended my account. All very understandabl...

cannot list items

Hi!I need clarification with regard to the product listing on my eBay account. For 3 days I'm not able to list any single product on my eBay account and there is a huge slowness occurring on the page. Especially the page is getting stuck every time w...

Note to self messages do not get saved in my Watchlist

I often maintain 100 items in a Watchlist, and find it helpful to record notes for each item such as the responses I receive from Sellers (measurements on a piece of clothing for example, condition issues that are evident from photographs, etc.). Des...

Resolved! Having trouble with XML calls...

Hallo, i'm new to the ebay api and am working on getting api calls to work. I assume to have done everything required according to the documentation, but still the XML interface only works for one single call (getItem) for me, but not for any of the ...

Record missing in Paid and Shipped report?

Hi, I made a paid and shipped report on 2nd Dec and 15th Dec with the same date range (Ship and paid within Nov 2019). The report on the 2nd dec had 1671 line and the report generated on 15th Dec only have 1669 lines. 2 lines of record are missing wi...

Denied From Removing Subscriptions

I went to my notifications to remove some subscriptions. I checked the boxes and clicked remove. Then I got a message saying access denied and I don't have sufficient privileges. What am I doing wrong? There are some notifications that I don't want t...