Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Use Caution When Shopping Ebay From Alaska

We are an Alaskan ebayer and we have been buying and selling on ebay for over 12 years now. Ebay is well aware of an issue that forces us to change our zip code to one from the lower 48 to be able to see our own listings. Alas, ebay has yet to fix th...

Resolved! ebay motors - 'edit or add' compatibility list not working

Tried to go into and edit/add vehicle compatibility to add new model years, etc. and as soon as I click on 'add or edit list' it goes into endless loading mode. Anybody else with this problem? Are there any workarounds? -Rich

cant list first item on ebay

I just signed up for ebay seller account, but for some reason I cant list my first item, despite already creating a payment account, adding my credit card and my paypal account. Message says "request to increase limit is denied; pls refer to listing ...

Items Listed with CONDITION Used Changed to LIKE NEW by eBay

I sole an item today in the Enterprise Firewall & VPN Devices cub-category and was surprised when processing the sale that it was shown as Like NEW a condition I never knew existed and one I would not use under any circumstances. On checking all my l...

Ebay app with kindle fire tablet

Just got off the phone with Amazon technical support and the problem with the eBay app is with amazon, not with ebay. Because they delisted it from the play store. When your kindle updated they did not register it for use with the fire tablet. "For s...

Resolved! May 2019 Feedback Gone

I’ve just noticed that feedback left for me as a buyer from May 2019 has disappeared. Feedback that I left for a seller that I purchased from in May is also gone from her page and she has no feedback in May either. Has eBay stopped posting the curren...

Resolved! Why is the Send Offer option not showing, when it is supposed to?

Hello, I am not sure if this is a Technical glitch and addressed it on the Seller Hub a few days ago, but with 230 listings of which about 52 are Fixed Price items, and approximately 33 items being watched, some by 3-4 people, I am wondering why the ...

State Sales Tax

Why does eBay charge buyers sales tax on items that are not taxed in the state they reside. West Virginia does not charge sales tax on Numismatic (coin, bullion, etc.) items, but when I purchase items from sellers on eBay, sales tax is added. (See WV...

Resolved! User's items for sale list empty or incomplete

Example: https://www.ebay.com/usr/phil6581 says has 5 items for sale, but after clicking "Items for sale" or "See all items" the list is empty https://www.ebay.com/sch/phil6581/m.html?_nkw=&_armrs=1&_ipg=&_from= Same for https://www.ebay.com/usr/urba...

shipped items showing unshipped

hours after they were shipped and given tracking items are reappearing as unshipped (with tracking number) what are you screwing around with now?

Message from ebay about listing that need to be revised....no listings in message?

Received a message via the ebay system with the following in the title:Update your listings now to ensure they comply with recent security, policy and listing requirements updates. There is then a box below that says: We've identified the listings th...

Paypal is not working at any way - balance or credit

Can't pay for purchases since Friday morning.After login screen I have that little window with endlessly spinning circle.Doesn't matter did I select balance or credit - it's not working.4 browsers total = Firefox, Chrome, Edge, Opera.Cleared cash, co...

Issues printing shipping label for international sale?

Hello, I made a sale today via ebay UK, and when I try to print the shipping label out of my US hub, I get an error message: Something went wrong.Sorry, an error occurred while loading the page. Please try again.If you see this page again, please che...

Android update

Downloaded the new update and it's made listing better and worse.Adding and removing features. Can no longer add multiple international shipping options in postage, before I could choose For exampleUK €10Spain €15Have excluded countriesNow I can only...

sold items going to unsold list

all my sold items for auctions ending today are not showing sold. Instead they are all going to my unsold list??? Not showing any payments or even notices that any of the sold items have actually sold???