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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot view my SOLD items

I sold something today. I saw it when it had an hour ago. Now cannot see it as sold. Anyone else?

Bug in "ending soon": got email about relisted items that were not on my watch list

There seems to be a bug in the sending out of email reminders. I had two items from the same seller on my watch list but decided not to bid due to excessive international shipping charges. So when the items were unsold, I removed them from my watch l...

Sold items not showing up in Seller Solds or on Search.

I have 10 recent sales that aren't showing up as sold in my sold items and I can't find them in search either.8 of them were part of a "multiple" listing of Constitution Magazine and The American Scholar, 2 were individual listings of Dimage Scan acc...

Traffic Reports

Seriously ebay, what's the problem? Don't you think it's about time to put a guy or two on finally fixing this ongoing problem.

paypal checkout through ebay doesn't work

as in thread called 'Checkout issues with Paypal' this problem is NOT over.Identical symptoms to what others described and I know what I'm doing, I'm a pc guy on windows since 3.11 (1994), although I'm on 7 now as the never ones are telemetry spyware...

BUG URGENT SHIPPING STATUS NOT UPDATING ON RETURNS STRIKES LOSS OF TOP RATED STATUS REPORT FOR HELP

I am writing to alert fellow sellers so you are not harmed like I was. I had a case open and close the same day and a strike against me which caused me to lose top rated status on one account. I am very careful about issuing refunds quickly because I...

Resolved! See notifications on seller offers,but can't respond

As a buyer I have been receiving notifications for discount offers from sellers for items on my watch list.But whenever I click on the notification on the app it just says error.....And from the internet browser site it just directs me back to the ap...

Promotional Fixed Price Listings Shown in Seller Hub Came Up Short and Charged my Account

In Seller Hub, the amount of promotional fixed price listings left for the month was shown as 97, so I listed 90 to make sure I would have some left over. However, it came up short and charged my account when submitted to ebay from the Bulk Lister. N...

AI search has been the demise of (among other things )

Just been reading over the seller update on my galaxy note 9 and noticed that the S pen cap had broken off.... no problem right - I am on ebay right now so I'll just get another one. Searched for Samsung galaxy note 9 pen. Top 5 results were sponsore...

New PayPal checkout credit card change payment method issue

After choosing which credit card to use the new PayPal blue button (change pay method button) doesn't allow me to go back to PayPal to change my mind to alternate card. It just takes me back to final checkout screen (buy screen). Also on final checko...

International check out

I could not complete an international check out from Canada so I'll try to cancel the order which was rejected I contacted the seller and he tried to cancel The order also to no avail. The checkout advice me to change my address LOL

Seller hub quick filters

I recently have found several listings with corrupted images or missing images. I usually use a standard format for taking the images for the items I sell. Usually There will be 11 images for most of the items I list so while reviewing item specifics...

Recieving offers that arent real

on and off for the past few years ill check on my seller hub page and it will say that i have offers on my items. When i click on it it says there are no offers. It seems to only do this when my sales have tanked and then the next few days itll happe...

Sort Options there But not working

Sort Options are there But they don't sort results as desired Best match always selected Mac OsxSafari

Final Deliveries via Skypostal to Mexico

Hello i writing from Mexico city , i have noticed that 2 of my recent pruchaces using the Global Shipping Program are not with DHL for its final delivering to me,. instead there is a carrier ive never heard before SkylPostal ,.. ive tryed to find the...