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Current known technical issues - updated as of 9/11/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Resolved! Wacth List Items Loading indefinitely; Hung on "gha.ebay.com"
This is a problem that popped up just yesterday for me, perhaps the day before. I'm using the latest version of Firefox on Windows 8.1. All other web-pages seem to load normally for me (including Ebay's main pages), but any time I view an item from m...
inventory glitch
Today I noticed many of my items inventory is wrong. Is this a site wide problem? I am going through and checking all my listings, but this is going to take me a lot of time. What if more things sell than I have?
Listing problems
Is anyone else having listing problems today?
eBay listing formatting is even further out of whack than normal...
It is bad enough my listings look different between Firefox and Chrome. Now they are even worse on Firefox. I am using eBay's standard formatting options and everything looks like a cartoon now. Font sizes showing up as they see fit... This is all su...
eBay gives error message on answering case details
eBay website gives error message at responding/ answering case details. Message eBay website sent: Access DeniedYou don't have permission to access "http://www.ebay.com/rtn/Return/SendMessage" on this server.Reference #18.2ffb3f17.1594256224.62bf8d4
Checking out problems
Does anyone else is having trouble checking out today? I´ve been trying three days and with three different credit cards and there is no way to make any purchase today... The problem is that I need this material to be shipped as soon as possible, but...
Unable to see completed sold auctions
Last night on my android, my screen changed, and I am unable to view completed and sold auctions. This phone is new to me, so it's probably a simple fix, but I am clueless. Can u help?
Checking Out / Paying Problems
Anyone else having trouble with buying their items? Whenever I try and finish / pay for the order, if says to recheck my card information & billing information - but everything is correct (and I've tried multiple card). Maybe servers are down?
2 step verification is not sending me a text message with a code
I was in the middle of listing some items for sale yesterday when the login box came up. I logged in and when the 2 step verification box popped up, I waited for a texted code that never came. I cannot do ANYTHING with my account. I entered into a ch...
Can't print a label
I've gone to print one label, should have been 1 minutes worth of time. Have now spent the last 1/2 hour on this. Have filled in the (expletive) new form correctly, but when I go to hit 'purchase and print' it is greyed out, and nothing happens. Trie...
Paying
when trying to purchase anything at the moment from ebay keeps rejecting on all platforms. PayPal and afterpay?
Not Receiving Email Notifications for Sales or Best Offers
I've had one best offer and one sale in the last two days but never received a notice in my email for them. I sent a couple sellers questions about their items and email notices for their replies came through right away. Anyone else having this issue...
Order details not available
My completed orders aren’t showing details.
Bidding
When I enter my bid the will just continue to spin it never accept my bid
pointing out a software error/glitch
Buyer opened INR case which was closed almost immediately because tracking indicates delivery. I assume the process was automatic and no person actually "stepped in". There was an error though. In the "Case Resolved" notification, I received the foll...
