Report eBay Technical Issues
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Cant view account

I can't view my seller account on ebay. I can't see it on the mobile site and when I try to open it via the classic site through Google it will let me see the first page but as soon as I click on activity it kicks me back to the mobile site which doe...

Unable to complete purchase, no payment methods work

I'm trying to buy an item, and when I hit the "Confirm and Pay" button, Ebay says "Sorry, we can't process your payment."My PayPal account is just fine but Ebay suddenly isn't accepting it. And when I try credit cards that I know are good, Ebay won't...

PayPal Not Working Again

I have tried to use PayPal for (2) days now and it won't log me in for purchases on Ebay. When I enter my username and password the login window keeps coming back with blank results. Anybody have a clue? Everything worked fine prior to (2) days ago. ...

unable to delete

Not sure if this is the correct board to be on, but lately I haven't been able to delete any of the items that I didn't win, bought same item from another seller, are out of stock or I just plain and simple decided not to attempt to purchase. There l...

Shipping labels not printing

As of Saturday my shipping labels will not print on any of the three printers I’ve tried . The only thing it prints out is “ it’s easy ! Sell to buy what you love” and then it is followed by www. eBay.com/get started. . It is printed very small and i...

eBay app on iPhone 10 not opening...

Cannot get app to open on iPhone 10. When I try to open app it just freezes on a white screen with eBay logo and after a short time just disappear and go to main iPhone screen. I deleted and uploaded app multiple times to no avail. Please help!

eBay has changed my search results display by adding a new column on the left

eBay has changed my search results display by adding a new column on the left. I don't see a way to hide this new unwanted column. Are other people seeing this or am I in a test group? (The grey color is something I set myself as it's easier on my ey...

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User avatar by Scout
  • 469 Views
  • 2 replies
  • 0 helpful

Ebay's Global Shipping Programme added 30% to costs of purchase and ....

... you will only see this total amount prior to check out, AND NOT IN THE LISTING itself. It will show as "import" related costs. BE WARNED! With GST and VAT imposed in certain countries for buyers PLUS high international shipping costs for US based...

Ebay is saying Same Day shipping

Ebay is showing same day shipping on a number of my listings, in the box below the Price box. I've never had that. When I go to revise the listing it shows that I have 1 day handling.....if I try to revise to 1 day (flipping between it and 3 day), wa...

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User avatar by Superstar
  • 987 Views
  • 14 replies
  • 4 helpful

Handling time is ignored or incorrect

I am a seller and have a 1-day handling time on all my listings. Today I noticed that my orders come in with same day 'ship by' date. Then I spot checked a few items and saw that the buyer view shows 'same day shipping' on all items.When I called eBa...

User avatar by Adventurer
  • 351 Views
  • 1 replies
  • 3 helpful

Overseas buyers

Anyone else have issues with overseas buyers saying they aren't able to make payment from their overseas paypal account, and also saying they were unable to make an offer. I use eBay Global shipping, and the countries are on the list we do business w...

User avatar by Adventurer
  • 347 Views
  • 0 replies
  • 0 helpful

Scheduled and Items Error

The products we listed did not appear in the application due to location errors. We have resolved the location issue, but now our products do not appear in the schedule and in items section. 0 items appear in the items to be sold. How can I see my pr...

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