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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ON SCREEN FORMATTING PROBLEM

My screen has not formatting properly since mid-day 3/09/20. Cannot contact customer support. Is there an issue with eBay?

Invalid USPS Cost Adjustments

Hi brian.t@ebay and tyler@ebay I don't know how widespread this issue is, but USPS is sending bogus cost adjustment messages for "underweight" packages. I received a message for 10 shipments mailed on 1/29 totaling about $66. Examples? A packaged pai...

Resolved! Can't leave feedback

Hello, I can't leave feedback. I get the following error. It's not letting me even get to a place where I can type anything. I've already searched the boards and found errors when using special characters. But, this is different b/c I can't even get ...

cvs template for baseball

I have downloaded the template and tried filling it in for bulk loading for baseball. Have been trying for 3 days with much frustrationcan someone post the correct template or email me jimking01.jk@gmail.comThanks in advanceJim

Ebay's seller UI is GARBAGE

Unintuitive, confusing, pathetic. UGH.

Communication

I was recently involved in a transaction I was notified that an unauthorized third party may have acessed the seller’s account to list the item. The item has been removed from the site, and the transaction was cancelled. I have already paid for this ...

Error message when buyer wants to accept offer

Is there some type of glitch occurring with the process where you can send an offer to watchers or potential buyers that have an item in their cart through the "send offer for eligible items" process? I have had a few people contact me saying they ar...

Resolved! Ebay can't process payments

I've tried two credit cards and Paypal and Ebay is not able to process payments in each case.

eBay keeps reverting to mobile site every time I click a link, create a new search, etc on my phone

I can't believe how much stuff I've bought from other websites recently due to how difficult it has become to navigate this site. No, it's not my browser, I installed 3 other browsers just to see, for a total of 4 browsers - Opera Touch, FF Focus, Pu...

Cant report items....

When i go to report item the reason is blank.. i have tryied on 2 different web browsers, firefox and chrome and report category is blank there is nothing to select for reason to report... not sure whats wrong ??

How To Get Square Capital Ad to Stop Showing Up When I Sign In

Just started some time this past week, but every time I sign in to my account I get a Square Capital Ad and have to click continue to get to my home page. No option to decline or request that it doesn't pop up every time. Please fix it so it will go ...

shipping label error

What is going on with the shipping label errors?

Some auction listings defaulting to free shipping! Why?

This has happened on several of my auction listings over the past few days and its making really uncomfortable. I never — and I mean never — do free shipping on auction items because if it sells for less than it costs to ship, it doesn’t make sense f...

Can't mark posts as helpful- "Authentication failed for the action you are trying to do."

"Authentication failed for the action you are trying to do. This failure could be due to your browser not supporting JavaScript, JavaScript not being enabled, or trying to use the action URL directly in the browser address bar instead of clicking the...

Saved search auto emails no longer working?

Is anyone else having this problem? I have a dozen or so saved searches, and have been receiving daily email notices on these for years. Suddenly, the daily emails have stopped. I haven't changed anything on my end, all still have the email notificat...