eBay

clnup · ‎08-28-2020

I get this message when trying to upload photos. I have used these photos successfully before. I don't understand why they won't upload now. Invalid photo (CLERR002)

C4935635-80DC-4329-A230-4177476C8B5F.heic

The file seems to be corrupted. Please remove it and upload valid JPG, GIF or PNG, TIF or BMP file.

rebell45 · ‎08-28-2020

Have you tried opening then in another photo program like Paint to see if they may have been corrupted? If they open OK, try re-saving them, and try the upload again.

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Never sell anything on eBay that you can't afford to lose.

nic3108 · ‎08-30-2020

I'm getting the same, the photos were okay this morning. I checked a few hours later and now get the CLERR002 message. I can't add any photos from same folder I always use successfully. I've tried in IE and Chrome, same problem. I've saved the photos as smaller files and as gifs not jpeg, still doesn't work.

exactly7couk · ‎08-30-2020

Another very frustrated user unable to list due to this error CLERR002.

I have tried 3 different browsers, private windows etc and no joy even with images that were fine in listings yesterday and months ago.

This has been an ongoing issue since at least 2016 from my searches and I cannot find a reliable fix.

Someones go to know how to resolve this?

Any and all help appreciated.

sfry2009 · ‎08-30-2020

Same here, and it is after 5 a.m. Been trying to send an invoice to buyer and it won’t go through and looks to be old style where you can add shipping, tax, discount???? Also the photos are there in my thumbnails but if I go to revise it they are showing blanks with x’s. Same if I just click on the listing. It goes to the listing with photos blanked out. Also If I just go to search on ebay, I can’t bring up photos in say pottery and china, but if I search Dolls, all their pics come up. Ebay has to be having a big problem tonight this morning! Hope they get it fixed soon.

designerconsignertampa · ‎08-30-2020

I don’t even get the courtesy of an error message - just straight up can’t use the photo uploader. The files are not corrupted. As soon as I upload them, eBay turns them into white boxes.