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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

this is what i get when i try to edit a listing

Hmmm...can’t reach this pageTry thisMake sure you’ve got the right web address: https://signin.ebay.comSearch for "https://signin.ebay.com" on BingRefresh the pageDetailsReport this issuePrivacy statement

Resolved! App desaturating my photos as of today. Why?

Every new listing photo I uploaded today via the iPad app, which I always use for everything, seemed to strip the blues & reds from my photos leaving them grey & orange. After spending hours photo editing my photos, I was quite frustrated to find tha...

Problems issuing partial refund on return?

Anyone else having trouble with issuing refunds on returns? I am trying to partially refund a buyer (who USED a lip gloss and then returned it with the tip disgustingly covered in product and skin flakes, but apparently i'm required to give them back...

eBay Glitch- Extreme IT failure and negligence

eBay Management and Community, First of all, Happy New Year! Wishing all of you continued success and profitability in 2020. While I have been a seller for nearly 10 years, 2019 has been nothing but extreme frustration and disappointment. My business...

it's super irritating

when writing a response to a post then ebay ask you to join the community.

Resolved! How do I delete a Follower who is no longer a registered user?

I have a few followers of my page and and one of them is no longer a registered user. Is there some way of deleting that former ebayer so my followers list represents the actual number of followers I have?

Is anyone else having an issue with eBay auto changing an address?

On my main account sold about three items earlier today, and each time I tried to print a label the address autocorrected into something different. For example buyer had an address like123 Northwest St it would change into 123 Northwest Lane Sometime...

Resolved! No longer receiving "Sale Confirmed" to my desktop from ebay

After 19 years of receiving and as of Dec 29, 2019, I have not received "Sale Confirmed" message from ebay to my desktop email (Gmail). Only receive "Notification of payment" from paypal. Assistance will be appreciated. Thanks

eBay Promotion Not Working

I scheduled a promotion for this weekend for 15% off everything in my store. This morning the promotion kicked off and is shown at the header of my store but nothing is marked down. Everything in my store is listed as eligible for the sale per the pr...

Payment Processing is Down

I can't buy anything with verified cards, bank accounts, or gift cards. Even through paypal, the payment doesnt process and pulls the same error "We can't process your payment. Please select a different payment method or check your payment details in...

Sold items not showing for last 90 days

Seller's hub not showing correct # of sold items for past 90 days. Is a 3rd of what was sold..anyone else having issues..do I need to contact Ebay? Never happened before..Thanks!

Anyone having issues with receiving Sale Confirmations?

Not receiving emails for winner notifications

Some time early evening on 12/31/19, eBay stopped sending me any emails notifying me of a winning bid. I have not received any eMails since 7 PM EST on 12/31/19.Anybody else experiencing this issue.

Resolved! Not receiving "Sale confirmed" e-mails from eBay

Since yesterday 1/2/2020, I have sold a few items to which I receive the notice of Paypal payment (and I check eBay to make sure item truly sold), but have not been receiving the "Sale Confirmed" e-mail from eBay. Anyone else?