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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

AI search has been the demise of (among other things )

Just been reading over the seller update on my galaxy note 9 and noticed that the S pen cap had broken off.... no problem right - I am on ebay right now so I'll just get another one. Searched for Samsung galaxy note 9 pen. Top 5 results were sponsore...

New PayPal checkout credit card change payment method issue

After choosing which credit card to use the new PayPal blue button (change pay method button) doesn't allow me to go back to PayPal to change my mind to alternate card. It just takes me back to final checkout screen (buy screen). Also on final checko...

International check out

I could not complete an international check out from Canada so I'll try to cancel the order which was rejected I contacted the seller and he tried to cancel The order also to no avail. The checkout advice me to change my address LOL

Seller hub quick filters

I recently have found several listings with corrupted images or missing images. I usually use a standard format for taking the images for the items I sell. Usually There will be 11 images for most of the items I list so while reviewing item specifics...

Recieving offers that arent real

on and off for the past few years ill check on my seller hub page and it will say that i have offers on my items. When i click on it it says there are no offers. It seems to only do this when my sales have tanked and then the next few days itll happe...

Sort Options there But not working

Sort Options are there But they don't sort results as desired Best match always selected Mac OsxSafari

Final Deliveries via Skypostal to Mexico

Hello i writing from Mexico city , i have noticed that 2 of my recent pruchaces using the Global Shipping Program are not with DHL for its final delivering to me,. instead there is a carrier ive never heard before SkylPostal ,.. ive tryed to find the...

So Tired of Ebay Glitches! What the heck is going on with listings now?

Have been doing markdown listings this morning. Just saw it is double and triple listing the items! What the heck! Did it charge me double and triple the listing fees? Now I have got to go back and check that I have products to cover the double and t...

Cannot select newly listed

The search is broke I cannot select newly listed (or anything from the drop down). This is annoying.

Saved Searches "blue dot" wont go away, notifications cant be dismissed (Android)

Hey guys,I just got a new phone and the ebay app has not been working properly. Everything runs perfectly on my older less powerful phone, but on my new one when I view the new listings under my Saved Searches, the 'blue dot' goes away like it should...

Using Chrome for eBay and some functions continue to not work.

Some eBay features over the past months seem to not work in Chrome. They did work previously. I was wondering if anyone else has had these problems or has noticed a solution? I am not positive I am posting this on the correct board so possibly a mode...

SERIOUS ISSUE WITH SERVICE METRICS CALCULATION!!!!!

On January 28, 2020 my PROJECTED Feb 1, 2019 to Jan 31, 2020 rating was HIGH (at 1.48%) vs. my "peers" ( who were at 0.31%). On February 26, 2020 this range moved form PROJECTED to CURRENT. All quantities and percentages remained the same BUT the rat...

What's wrong with the delete link?

When is eBay going to fix the "delete" link on the user's summary watched list? It has been malfunctioning for some time and other people have posted messages about it. Changing to another browser makes no difference. I called 2 weeks ago and the eBa...

Top Rated Seller plus badge not showing up?

Hi, I got a message from eBay today congratulating me about achieving Top Rated Seller status. as I understand it your listings have to offer 1 day handling time and free 30 day returns to qualify for the badge and benefits. I immediately amended my ...

Use Caution When Shopping Ebay From Alaska

We are an Alaskan ebayer and we have been buying and selling on ebay for over 12 years now. Ebay is well aware of an issue that forces us to change our zip code to one from the lower 48 to be able to see our own listings. Alas, ebay has yet to fix th...