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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Watch list notes disappear.

When I add a note to an item on my watch list, it shows as it should immediately after leaving it. But, if I refresh the page or reload the page or go to a different page and come back to the watch list page, the note is gone. There was problem like ...

Buyers Not Paying?

Is there an ebay issue going on that is preventing buyers from paying for their wins/orders? I had 3 people in a row now, that haven't paid for their items. 1 was an auction win, the other 2 were via offers I accepted and ALL 3 have yet to pay. This ...

Why do eBay messages still suck after they are old enough to drink?

Been a member of eBay since the 90s, but this is my second account. I think it's still ~17 years old though. eBay messages have always sucked, but why, this far into the future, do they still suck? 2 sentences takes up 2,000 lines on a webpage, and i...

Internal error

It internal error when trying to access sold items and send payment

I can not print international postage ( Canada) !!!

I can not print international postage ( Canada) since last night,"Error generating label: Label could not be generated. Internal error."Please help

Buyer Scams and EBay Allows it? Let's THEM leave negative feedback when they NEVER paid?? I try to c

Buyer Scams and EBay Allows it? Let's THEM leave negative feedback when they NEVER paid?? I try to cancel and I get E-Mail from eBay addressing me by a different name??? Has Ebay been Hacked???

CANNOT LOAD PICTURES IN NEW LISTINGS?????

It has been days now - I started a new listing days ago and was not able to even access the photo/image section to load pictures. Still cannot add pictures today. I even tried to revive an item and it does not show the pictures to do anything with th...

Something's wrong

I am a first time user and I ordered something as a guest and when I'm trying to track it. It always says "those ebay services are not available temporarily". I'm real scared and dont know what to do. Help please!!

autofill is filling in my ID name on the bid now blank,and also appearing on the top line of search

Auto fill is filling in my Ebay ID name on the top line for search for an item,and it also appears in the bid now slot where you put in a dollar bid---I have cleared cookies,and cache ,etc.I have checked my auto fill on chromebook--and everything is ...

eBay Mobile App shows none of my listings

This has been going on for months, and has crippled my sales. All of my listings, new and old, do not show up in searches, and people can’t even buy them from a link in the mobile app. Everything shows up on the website. This has happened to many oth...

Shipping label messed up, charging wrong amount

Shipped a package today. Customer requested media mail but first class had the bullet illuminated instead. I added an ounce, then subtracted the ounce and selected first class. I printed the label with first class selected, but it printed out as medi...

Unable to link my PayPal

Okay, so I went to "my eBay", then the "account" tab, then selected" PayPal Account". I selected the button that says "Link my paypal account". It takes me to a page to login to paypal to link the accounts.After I log in I get a message saying"Youre ...

"Ebay Account Verification Required"

There are many on ebay who can't tend to the computer bidding 24/7, and so who have signed up for various auction bidding services (AKA "sniping' services). I am one of them. I simply enter bid at the last second for what the item is worth. If I get ...

Having Issues with Combined Shipping / Revised Shipping Cost Not Showing Up for Buyer

I've had two buyers, same scenario: revised shipping to combine items. I changed the shipping cost, but when the buyer went to pay, it still showed the original cost. I've double checked, etc. and can't figure it out. Never had this problem before. W...