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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Limit on the number of saved searches "should be" 200 I only get 100

I just recently got an email from Ebay advising me that the number of saved searches had been increased from 100 to 200. I am still stuck at ~100.I've read some of the older threads about this problem, and tried to follow the posted solutions, but it...

ANYONE ELSE HAVING THIS PROBLEM WITH THE BULK SHIPPING TOOL PRINTING OUT A DIFFERENT TRACKING #

This question is for only those using the bulk shipping tool when printing several shipping labels at once. Not happening on all Labels but this is the 3rd time in a week.. The original label that prints out shows "PRIORITY 3-DAY" and has a different...

estimated delivery date

@Anonymous From the weekly chat: My listings generally show the potential buyer an estimated delivery date beyond what is normally expected for USPS 1st Class, and Priority. The current estimate for my items is Feb 27th which is not unreasonable, but...

Sold auction showing up as unsold

Ok eBay this has been going on long enough, with the high fees you charge this should not still be happening....

Trouble to pay one time payment fees

HelloI have troubles making one time payment fees via paypal.. I have called to paypal , they told, that this is ebay issue..If some body has same problems? Thank you

No longer possible to change password

Since this new design with entering userid on one screen, and password on next screen, can no longer change password. It just keeps asking for the password in a continuous loop. Get nowhere. Isn't this a bit of a security issue?

Paypal emails MIA again?

After printing my labels today I was baffled to find 3 orders still in my section for awaiting shipment. Thinking I must have forgotten to upload tracking I looked through my Endicia log. Nothing. I then went to my inventory area and found all 3 lots...

As of this morning can't add items to watchlist

As of this morning can no longer add items to watchlist. No error message, nothing. Just nothing happens when you click the Add To Watchlist link.

sell In Mexico.

It is complicate sell in Mexico, I consider the mexican market a great opportunity for sell different products,specially medical supplies.

one-time payment to eBay

The link for one-time payment isn't working.

Markdown Manager Sale not ending!

My 25% off sale was to end 3/2 at 9am Pacific. It hasn't ended. Says "processing." Fix it ebay.

I am unable to share any of my listings on social media.

Anyone else experiencing this. I think it is a bigger problem than ebay. Seems to be some concerning glitches taking place across all platforms.

Is there an issue with how eBay calculating USPS Rates?

I’m dreading to make that call to eBay. More often, the agents are poorly trained, read from scripts, etc… Generally, they can’t problem solve. I'm hoping someone can add some input. Anyhow, in one of our stores, we generally charge a flat rate shipp...

Sales Tax Bug

Sales tax is being rounded up to the next penny instead of rounding to the nearest penny. 5.46 x .07000 = .3822This should be .38 tax, but the system is rounding it up to .39 This requires an accounting adjustment to correct and balance accounts.

Global Shipping Program Broken/Not Working?

Hello, Is there some problem currently with E-Bay's GSP? I have an international customer who says they haven't received an invoice from E-Bay. E-Bay usually sends these automatically, because GSP sets the sellers shipping price. Further, if I click ...