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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Changing email address. Says already registered in new email address.

I have tried to change my email address and edited by entering my new email address but alerted that there is already an account with that address? I'm not aware of creating an account with my new email address. How do I resolve this issue? Presumabl...

Resolved! Photos Not Uploading?

Anyone else having difficulty uploading photos?

Cannot search in Active listings page on hub

Anybody else having this problem the last 3 days?If I try to search my active listings from the Active listing page of the hub- it just spins, then returns all results instead of the search criteria. Happens over and over again. Using windows 10 /rea...

Unable to complete or post listings, 4/26/2020 4:00pm PDT

New listings can't be posted or saved as drafts. To get out of the listing process I must cancel, and lose all information. Widespread problem?

Might Want to Check Your Listings!

This week I have had several issues on Ebay. You may want to check a few of your listings to make sure everything is correct.Anyone else having technical and seller issues? 1- I do not offer International Shipping - never have and today going through...

Pages will not load

Since yesterday the first time I use my desk top I can get into seller hub. Shortly thereafter I can’t get any pages to load. Can get iPad, iPhone & laptop to load pages sometimes but none load pictures. This a.m. got To seller hub & printed one labe...

cannot answer messages if some one ask a question

I cannot answer a question if some ask a question through ask the seller a question if they have not bought any thing if they are a customer I can but if they ask a question of my items I cannot answer them can any one help

Payment error: please check your payment method and try again.

2020 4/29I am tyring to print label using bulk label and I got this message "Sorry, 13 labels couldn't be generated. Payment error: please check your payment method and try again."I had this happened two days ago. After no support from eBay(no one ca...

Resolved! Not able to leave feedback

Anyone else having issues with the site not registering you leaving feedback for buyers?

Sign-in problem

I am trying to sign in to ebay.co.uk but after checking the I am not a robot box I am taken to the American site ebay.com I also see the following in the box at the top (sorry don't know the computer term) > ebay.com/n/error Can anyone help?

Unable to post images

When creating a listing the image section isn’t populating with the boxes to add picture. Have tried several times. Have logged out and logged back in...nothing is working. Can anyone tell me what is going one. I know how to add images that is not th...