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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Dropdown search menus not working Firefox 71.0 Mac OS High Sierra

As above - everything fine before upgrading to SSD. Menus fine on My eBay page.

I cannot access my Reports Plus

I'm trying to get my tax information ready for accountant, but cannot access my Reports.Is the server really down or do I need to do something in my privacy settings?

Can't Save Ebay.com Drafts

Anyone else having a problem saving drafts using the "Sell One Like This" function? Started about 4 days ago...all my Ebay.com drafts were erased and now I cannot save any either. Called customer service 3X...they said it was a known issue. Strange t...

Drafts page is not responsive.

Can't list anything on my PC, though the drafts show on the mobile app. My draft page says "Something went wrong. Please refresh." Anyone else having this issue?

ITEMS NOT SHOWING UP IN STORE!

Hi, please help me, to solve my problem. Items do not appear in the store. This is the reason for not selling and following. I have 160 items when I browse my merchandise page for sale (0)

Resolved! Please help! eBay SO SLOW in Windows 10!!

I just purchased a brand new computer, and eBay is SO SLOW it isn't really usuable? Everything else works beautifully. Is it me, eBay or Windows 10? I am fairly new to eBay so maybe this is a systemic issue? Thanks for your help!

Promoted Listings Bug???

We started using the Promoted Listings feature and have since had a massive, unprecedented drop in sales, .We just do not experience 2 sales in 3 days, ever. I have a feeling this feature wasn't tested properly and many or most of our listings aren't...

Ariat women’s boots 10B

I need to list this idem but it won’t let me. Kathy

Cannot complete checkout through paypal

I have tried using my PayPal balance and credit and cards stored but no joy. Is this happening to anyone else?

My active items are not visible in the store

My active items are not available in the store and search.

Trying to call eBay is a problem!

Whenever I try to call eBay I get the answer: We`re currently upgrading our system. When will I be able to contact eBay? Do you have another number? I tried +1 866 305 3229 ...

Has anyone else had a issue with the orders paid and shipped page not loading

I tried clearing my cookies and history but this has been a issue for a few days now. Every other page and function works fine except the paid and shipped page. The left side menu will only load if you let it sit for about ten minutes. Its also cause...

Sharp photos on IPad uploading to Ebay blurred and low res

Photos that I upload from my iPad to Ebay that are sharp and clear on my iPad are uploading blurry and the wrong colors. I am uploading the original size.Is there anything that can be done.Thanks so much,

Shipping changing between mobile app and desktop

Has anyone else had a problem with listing an item on the mobile app and then pulling it up on the desktop and the shipping was changed? Typically this happens with any other shipping besides first class. Desktop is automatically defaulting to first ...

Ebay Technical Issues

I am getting a lot of problems lately, with pages malfunctioning, and not renditioning properly. Sometimes it’s not adjusting to the screen size, sometimes error messages.