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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

The Feedback - > Follow Up link does not work.

I've tried to follow up on a buyer's feedback several times this morning and the link on the My Feedback Profile - > Left For Others page - > Follow Up does not work.

Anyone having issues with bulk "sell similar" duplicating listings? Safari

For the past week I've been getting duplicated listings by doing my daily end and sell similar of roughly 200 items. eBay catches some and spits them back as errors but 1 or 2 still slip through and I have to find them and remove. Steps:End 200 listi...

I can't make on offer

Every time I make an offer, I get the following message: "There was a problem with an eBay internal system or process. Contact eBay developer support for assistance".Help, Please

Bids List Shows Nine (9) Different Bidders, But Summary Says two (2) Bidders. Is that right?

People who are unfamiliar with the details of ebay bidding, such as myself, might not be able to interpret the bidding history correctly. For me, the problem is with the number of bidders. I am unable to identify a way to obtain the correct informati...

Gallery images not showing up

Items I listed yesterday (both auction and fixed price listings) have a problem with their gallery image not showing up. The listing itself has all images fine. I even tried revising the listing and changing the main image but that had no result eith...

Purchase

Hello, I will just given a gift card which I attached to my account and when I went to the checkout and preceded with my purchase. It will come back and say I needed to provide another form of payment. I tried a different form of payment and it would...

Missing orders in purchase history

I made several purchases today March 18th 2025, I went to go look at them and they're not in my purchase history. How am I able to see them?

Resolved! eBay app listing issue with flat rate shipping

Over the past 2 days there seems to be some type of technical issue/glitch on the app when listing an item with flat rate shipping.When trying to enter a shipping amount, it is forcing the optional weight and dimensions to be put in, even for sellers...

Seller Hub missing information

03/17 and 03/18/2025 - Seller hub - items with bids is blank - 5 showing with bids, but dollar amounts missing

Symbol of ''inches'' replaced by random string of charactres..

The length stated in my variations is provided in centimetres and inches - for the last couple of days, instead of seeing the correct length in inches I only see some random characters! I.e. instead to the Length:60cm (24") -> I see the following: 60...

All listings with quotation marks " " wording inbetween quotaion marks are appearing distorted

382463810779 - look under select size in drop down menu this shoud read 4" x 6" but this i what shows up 4" x 6" -- all listings on ebay are doing this with quotation marks.

Listing attribute options are showing html character entities

When viewing listings on the eBay website, single and double quote characters are being displayed as character entities (" and ') instead of plain quote characters in the attribute options. This issue appears to have started recently within the past ...

Quotation Marks in Variation Listings Dropdown Menu Are Bugged

Quotation marks are displaying as bugged code in the variation selection box. Only seems to be happening on variation listings.

Cannot purchase an item (greyed out buttons)

I am currently unable to purchase an item, either through the buy it now or add to cart options. I have bought hundreds of items on ebay and have changed no information recently, I am simply going through the same process I've gone through hundreds o...

Domestic Shipping Errors While Listing

Starting a few days ago, I am routinely getting domestic shipping errors when trying to enter shipping dimensions and finalize listings. The error says something is missing when I have already entered the shipping details. The only way I have found t...