Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

remove neautral feedback

I HAVE A NEUTRAL FEEDBACK POSTED FOR OVER 1 YEAR WOULD LIKE TO REMOVE IT

The purchase history changes on mobile are attrocious

1) The sponsored ads shown while scrolling the Payments page is beyond pushy. Contain this monster to areas not sold. 2) While scrolling down on Payments page, it reacts like some kind of accordion where all your orders have to snap back in place bef...

iOS app crashes on sign in

The app closes whenever I try to sign in. I am using eBay app version 6.170.0 on iOS version 17.6

Sellers return address

Hello, I am approving a return from a buyer. When I go to confirm my address (for return) is not taking my new address I am the seller and cannot confirm the return for the buyer until my correct address is there. Any help?

Need to give new card because someone compromised my card. I need help please call me.

I need help on my account.

Anybody else on Android having issues cropping draft pictures in native app?

For weeks now, at least a few pictures per draft can't be cropped. On Androind, the entire screen goes and stays black when I press Done after applying the desired crop. I understand there are ways around this. I know I can use a desktop or a browser...

Can’t delete items in Bids & Offers

This is a little thing, but the app asked me to report problems with the app. If you are watching an item, don’t want to pay the listed price, you make an offer. The offer shows up under bids. If the seller declines, or if the seller makes a counter ...

Features that worked 2 days ago on iOS14 no longer work

Ebay App version 6.170.0 was pushed 2 days ago to iOS16, and ebay has decided to kill functionality on anything older. Features that worked perfectly fine no longer work. Its a web function app, artificially breaking support for an app that would oth...

TestFlight beta

Could I be added to the TestFlight beta? I wanted to test the updates before they come out.Thanks

eBay app not working on iPad

I have the latest IOS and eBay app, but I am unable to sign in.When in guest mode, the search function does not work.eBay version 6.186.0.2 on iPadIOS 16.7.8.

Duplicate purchases showing in ebay app

Not sure if this is an ebay problem or the app. My guess the app. When I click purchases it shows only 5 or 6 recent purchases and they are duplicated like 3 times. I should be able to see purchases going back a year plus. Is this a bug or what is go...

Android Catagories - where have they gone??

Who decided to remove or extremely water down the catagories on the android app? It's impossible to browse by specific catagories with the latest update and you can't even use the website as it automatically redirects to the rubbish app. Not sure how...

Search problem

I am having problems today searching for particular items and completely different stuff is showing up. Not sure why.

I don’t know.

So since last week I haven’t been able to heart things or add them to my cart. Has this ever happened before? And please look into it.

Search Results on Mobile App producing High volume of unrelated items

I have been using the App primarily to search and purchase items on eBay for years and recently no matter what I search for the app is bring up 10's of thousands of unrelated items making it impossible to narrow down results to what I am actually loo...