Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

No price update and impossible to order in "more options"

Since the last update there is problem with items that have "more options". When you change the choice in the more options sections the price won't adjust. When continuing ordering it will take the default and not the changed option.

Postage problems

Nearly all my items are saying they will not post to the uk despite being in the uk?!

Error 1009App doesn’t work with 3G/4G, only works with WiFi. .

App doesn’t work with 3G 4G on my iPhone X.the phone is updated, the app is updated. It only works with the WiFi

I like the App but I hate it

Why can’t it stay in classic mode? Or at least allow us to view what we sell with all the information needed from views and watching and if I want to make changes to many of them at the same time to allow me too.

Historial de compras

En la app no se puede ver mas allá de compras efectuadas en 60 dias o menos, siendo que es normal que los pedidos demoren más de 1 mes en llegar. Obliga a meterse en la pagina de ebay, poner modo escritorio (porque en modo movil tampoco se puede camb...

Resolved! Active Selling Page Summary Wrong Time

When using the IOS ebay app and choosing My Ebay, then Selling, then Active, I only get to see the time remaining as minutes and seconds, the hours are not shown unless I tap to show the item in detail. On the Android ebay app, hours and minutes show...

Stop Forcing Best offer and Good Til Canceled !!!!!!!

Stop forcing us good till canceled and best offer !!!!!!! Stop defaulting it !!!!

Variation on the Mobile App is not working Sales are at 0

Please can sellers with variations on their buy it nows check them on their mobile app in the search bar, as none of mine (except the sponsered ones) are working, when changing the amount the price should increase however it stays at the lower price,...

Resolved! selling notification sounds

I used to get the sound of a cash register every time one of my items would get a bid, really liked it. Now, after the update, that sound is no longer there??? Will it come back if I uninstall the app and then install it again?

VIEWING COMPLETED LISTINGS

When viewing completed listing, the picture of the item overlaps the text and you cannot click any info about the item. (iPad)

Auction end times don’t match

When looking at my selling page on the app my auction end time says 16 min but it is actually 15 hours when I click on the item. I checked on my laptop and it is 15 hours until it ends. See screenshots.

Free shipping option from App not getting set correctly

Whenever I use the app for posting new items and set free shipping...the listing shows up as calculated on the site. There seems to be a bug in the app that fails to set all necessary fields in the database to allow for the listing to show up as free...

Buying from multi listings not working

Choosing items from drop down multi listings not working for many / most sellers. Price does not update with new selection. Add to basket incorrectly adds first item from list not the selected item.

Countdown Times Are Wrong

This is my first time posting in these forums. I’m not sure what to do. Since the newest update any listing I have that is less than a day always shows one hour or less. For example, the blazer in my screenshot actually has about 15 hours let, but in...

New update has tons of new issues?

Anyone else seeing tons of issues with this new release? Time remaining on active items is wrong, said I was outbid on two auctions I was winning, said a buyer hadn’t paid for an item that was paid a week ago. That’s just a few I’m seeing. Quite frus...