Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Create shipping label missing on sold listings

Create shipping label button missing on some sold listings on my ebay mobile app,I need this fixed it's the only way for me right now to ship.

Wrong currency when savning search

Hi. I live en Denmark and access the UK version of eBay. When I save a search, the currency that is associated with the price span is GBP or DKK, but when accessing the saved search later, it is shown in other currencies. Definetly not DKK, where DKK...

No Reserve search saving?

So using Safari or IE I can set my search for No Reserve, hit the save button and the No Reserve is gone and now I have to sift through 1000 search results with all the brand new vehicles set at $0.01 Start with a reserve on it. When I’m searching fo...

Not working

Sir, my eBay app not working why

credit card

It not letting me update my credit card on file to new one and order anything with new updated visa card

Resolved! No sort by “ending soonest” or others option in filters.

Recently the iOS version on the iPad is missing the “ending soonest” or “just added” options, they are missing at the top of the page and not available in the filter options. This has broken the application use for me. I’m having to use the web versi...

Updtae

New update doesn't show if an item is relisted in your unsold list, doesn't show if the item you are about to list is a free listing or a fee applies. Too many clicks to list an item with easy pricing and share link screen. Automatically changed all ...

EBay app closing

The app keeps closing when i switch to another app. Its very annoying. Can you help me out with this issue?

Latest Update

Lasted iOS update does not allow Bold case to be left on in the “description” section. You have to pushe the bold button on every letter entry!!!

Recent update selling

Your stupid update ‘fix’ has once again taken away my ability to access my saved drafts on my selling page!!!!! I am sick of your stupid app and updates. This wasn’t a bug fix, instead you took something that was working away

Resolved! Ended items not being shown fully

Hi,using eBay app on iPad, when looking at the details for ended items, the text screen is masked by the photo of the item, which takes 1/2 of the screen up.very annoying, it did not do this before the update.

Purchases problem with last update

Hello, i have problem with purchases i make the payment with credit card, then I receive the confirmation of the payment done, but... 1 - No any eBay e-mail confirmation 2 - When I go on the purchases list I see the purchases, I open the single purch...

app crashing, not working.

App is crashing..... while you are searching, the app reboots by itself..... also, when I purchase an item it does’t send me a confirmation of the purchase to my email.... moreover, if I purchase multiple items, and I want to enter a few days the ite...

Unable to set calculated shipping on iOS app

After the latest update I am unable to enter weight and dimensions for calculated shipping. The app only gives me free or fixed price shipping options.