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App crashes when accepting offers

I accepted an offer from a buyer and the app crashed.  Don't you all do quality assurance on your apps anymore???  This is pathetic and I am seeing a lot more crashes on this forum.  Tested on build 5.27.1.2 using a nexus 6p OS 8.1.  Fix your app ebay!

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App crashes when accepting offers


@wvtooregon1960 wrote:

I accepted an offer from a buyer and the app crashed.  Don't you all do quality assurance on your apps anymore???  This is pathetic and I am seeing a lot more crashes on this forum.  Tested on build 5.27.1.2 using a nexus 6p OS 8.1.  Fix your app ebay!


Thanks for reporting this. Does this keep happening , or was it the one time when you accepted the offer?

Message 2 of 6
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App crashes when accepting offers

I tapped on the notification of the offer, went to the view item page for offers, checked the offer out, and tapped on "accept offer".  got the screen of death!

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App crashes when accepting offers

Actually, the best offer I accepted never went through and the buyer paid full price.  The item number was 332965413486.  The original price was for $55 and the best offer was for $50.  So when I went to print the shipping label, the price was for $55.  This is totally jacked.

 

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App crashes when accepting offers

Upon further talking to the buyer, they didn't submit the best offer.  it came from someone else.  please check out the item number.  what was weird that after the app crashed, the person that bought the item paid for it.  so after I brought the app back up, the item had been paid for from a different buyer. 

Message 5 of 6
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App crashes when accepting offers


@wvtooregon1960 wrote:

Upon further talking to the buyer, they didn't submit the best offer.  it came from someone else.  please check out the item number.  what was weird that after the app crashed, the person that bought the item paid for it.  so after I brought the app back up, the item had been paid for from a different buyer. 


Thanks for posting further details. We are looking into why the app crashed on accepting offer. 

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