Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay App automatically adds "best offer" to all listings

How do I turn this off? I have to triple check all my listings to make sure I'm not "giving" away my items for 1/2 the price or less than what I have listed.

Un-hidable Old Purchase History

All of my old purchases, even the one that I’ve already hidden in the app or on the website, are not shown under “purchase history” in the app. Newer purchases are still shown correctly, and I can hide them after I’ve completed the transaction, but t...

Resolved! I can't list my Items via the app

They say it supposed to be a "list my item" button Or am not aware of another place where the button supposed to be?I have a Samsung Galaxy S8

Ebay app not allowing immediate payment

The add to cart function in the app isn't working and neither is the immediate payment option. What's going on eBay?

App missing information

My latest ebay update from 9/18 is missing some crucial steps when listing . When listing it give the option to select calculated shipping but then when yougo to select the service there is no where to enter the dimensions nor the weight of the packa...

Cannot list an item, because the "item location" does not work

I am trying to sell my very first item. All the listing is so painful compared to other apps these days that allow us to sell second hand items. Anyway, it doesn't work because it keeps telling me "Item location" needs to be entered. yet, when I edit...

Shoe size filter does not filter out unwanted sizes

When I set the shoe size filter to 10.5 and 11, the listings still include other sizes such as 10, 9.5, 9. See example photos...

Bids and offers section

Every time I go on that part, it keeps saying “you don’t have any bids or offers” when clearly I do. But it keeps saying I do when I scroll. I hit refresh and it goes in a cycle.

Mobile App 5.27.1.2

HI.....I do not currently have a desktop computer....I use the mobile app 100% of the time. I loved the old Ebay App prior to the latest update. The new layout is VERY CLUNKY.....It takes me so much longer to list now and things are missing or severe...

Watchlist Folders not Visible on Mobile

On the desktop website, I went through the trouble to organize my watchlist into separate sub-folders only to find that I can't view these sub-folders on the Android app.... Is there a way to make them show up? App version is 5.27.1.2

Search / Find Not Working

I currently have 44 Pandora items listed. When I search for Pandora in Seller Hub on my computer all 44 show up, When I do the same search on the mobile app (version 5.27.1.2) only 25 listings show. What's up?

New Ebay app update 5.27 is the worse thing Ebay has done in years. Please offer 5.14 again

I am experiencing some major issues on the new app (5.27). I've always used Sell Similar to save time and it's worked without issues with previous versions of the app. Now this... 1. I can no longer edit the Item Condition. I can select "New" or "Use...

Giving up on eBay app - Sell similar is more difficult than previous versions

After trying a month ago to list from my ebay app as I've done easily and quickly for years and finding the updated app to be an absolute horror I waited until today to give it a try. Hoping it would be better. A few things seemed to be fixed but oth...

My EBay page closes down after 5 mins

Help please. Whilst using my IPad and IPhone, the eBay app closes its self after 5 mins of browsing.it is very annoying especially if I am watching an item coming to the end of the auction.

Refunded item still says PAY NOW in purchase history

What is wrong with this app? I’ve updated. Uninstalled. Reinstalled. So many times. App developer needs to fix this issue please soon! I have some items that have been refunded but still post as PAY NOW in the billing history. Also, please fix the pu...