Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Customer services are useless they don't care about there customers what a nightmare.

Resolved! App keeps crashing iOS 11

My eBay app crashes after about a minute of use every time I open it.

App freezing

Cannot scroll through list of items for sale without the screen freezing. Used to be able to scroll through listings quickly and now it seizes up after every couple pages and it gets worse the farther you try to scroll down. After several tries, I st...

Error message “ the category is not valid please select another category”

Having trouble posting items for sale on eBay app today. Once I have everything entered and category is already selected gives me a error message “the category is not valid, select another category” I have tried selecting another category but still s...

The app

My app tells me that I have no internet connection. However, the app works great on WiFi. Is this normal?

Re: Sign out of all devices

yes i am having the same issue where the other devices still get notifications

Resolved! Ebay messages

I can not load messages through the ebay app. It would be nice to not have a totally glitched app

iOS App Selling update

Hello We recently updated the selling form for all sellers. We would like you to post any feedback you have with this new form here. Thank you

Cannot post on eBay motors from app, catergory not available

I cannot post items on eBay motors, specifically parts since the new update. It will not let me change offer settings and says catergory not valid.

my ebay android ebay app not giving me notifications

since latest update. my Ebay app has not been giving me notifications when I sell something or get an offer. when I open my app. my notifications start going crazy and go through as I only open the app. please fix this. because if I miss out on an of...

Where is the description and shipping autofill?

Hey as of 2/27/19 you guys changed the Ebay app so now when I hit sell on like this it doesnt automatically put the title in the description or the shipping info so now I have to type out a description and manually enter the shipping information whic...

Resolved! Forced “Good Till Canceled”

When you relist an item for sale, it automatically posts it up as “good til canceled”.... meaning they charge you. They don’t give you the option to have a regular 30 day listing on the mobile app. You have to do it on desktop. Stop charging us and f...

Known messages problem for 3 weeks

When will the Android app be fixed? Troubles with messages functionality were reported immediately after Feb 4 release. Three weeks later and...nothing fixed. How is an app released with major flaws and then not fixed in a timely manner? How did beta...

Split View

It is unfortunate, with the new release of eBay iOS app, that they STILL have NOT implemented Split View on the iPad! When searching items on eBay, Split View would give the user the ability to have Safari open as well for comparison shopping. Or in ...

Automatically good till cancelled?

When I use the iOS app to list my fixed price items, some automatically go 30 days and some automatically go good till cancelled. I don’t want any of them to be good till cancelled. But I don’t see any way to pick my own duration any more. Am I missi...