Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay App on Android Not giving me notifications!!!!

my Ebay Android app on my phone has not been giving me notifications for almost 3 weeks now and Ebay has still not fixed it or reaches out to me to help me fix this. this is what kinda costumer service we get? please fix this. not having notification...

Watch List Does Not Show BIN Prices

I am using the App on my iPhone XS. Within the Watch List, it only shows prices for items open for bid, and shows no price for BIN or best offer items. Also, when I sort the Watch List by price, it assumes no price listed for BIN items, when it comes...

Offers showing in dollars despite putting in £ GBP

Something isn't right. I'm in UK and if I want to send an offer to my watchers of an item I put the amount I'm willing to offer it for, say £35 and on the next page to confirm it says $35 USD. So I never commit as not sure why it's showing dollars. V...

Camera Function INOP iPhone8

iPhone 8 camera not functioning as intended, app freezes.

No shipping country options in the App...

The eBay app is great but is missing a handy tool which the desktop web page has. When I’m in the desktop screen using ie or some other browser, I can scroll down to the shipping tab, select it, then pick a country I’d like to ship to and see how muc...

Re-listing items

I’m trying to re-list an item where the app has changed my listing from an item I’m trying to sell at auction to a Buy-it Now item. Every time i try to re-list the item, the app simply reverts back to “buy it now” and will not let me re-list the item...

Freezing on photos!

The app keeps freezing when I try to expand and look at photos. The header and footer “grey out” then it’s stuck there and useless! I’ve had to delete and reload the app about 10 times, twice today alone. Please fix this nuisance on an otherwise grea...

app desperatly needs a barcode scanner

Ebay now requires us tu put in upc codes ok but the app does not scan barcodes for listing while you can for a search. Ebay needs to make the scan barcode feature available for listing items as well. Right now we have to type this in manually

Please Add scanner ability for seller UPC!

Could you please add a camera scanner to the app so instead of typing in hard to read UPC codes when listing from the app I can just scan it? I’ve been waiting 3 years for you to add it for iOS and figured I better suggest it myself.

Crashing

I have the latest updates and the app still keeps crashing every 5-10 mins of just browsing

Can't add new items

Good evening. I've 5 items on my cart or bag. Then, when I try to add a new item, I can't and I read an alert where says that I have to buy or delete first the items in my cart... Sounds something crazy!!! !

My eBay app on my iPad keeps saying I have unanswered message but shows as sent in My eBay messages.

Even though I have answered a message, it still shows as unanswered in the app on my iPad. iPad and eBay app have latest updates. Message shows as sent in my eBay messages when I log into eBay on my iPad or on my PC. How to fix this?

Clicking on Active Auctions with Multiple Listings Takes You to Order History

I've noticed that when I try to open an auction with multiple items lists, if I have made a purchase from that listing in the past, the app redirects me to that order information. Even if the order has been completed, the item delivered and feedback ...

Internal application error - watched items

I get an internal application error if I try to watch or unwatch items. Cleared cache, forced stop, uninstalled & reinstalled app. This just started out of the blue - **bleep** ebay??

Resolved! Price changes to suggested price after opening a draft

I usually create most of my listing on my regular computer, then save as draft. I then take the pictures on my iphone , open the Ebay mobile app and upload them. I then either click list, or save as draft if I still want to change something. I just d...