Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

more copy (paste) options / text + in app feedback

hi, the eBay app really has become excellent (and powerful) over the past two years. One of the main issues keeping me from giving it a five star rating in the iOS store is the lack of ability to copy text in a majority of the app. For example when v...

Related search function never works

When you are looking through search results there is a gap in the listings and a list of “related searches” appears. These links NEVER work. I think they only search within the existing search, often only giving a couple of results and sometimes none...

WHERE'S THE EBAY TABLET APP?

I think it's more than time now, for eBay to have an Android tablet app. I recently decided to install eBay's mobile app to my tablet, just to see if it will work. And it does but not correctly. Because I always have to rotate my tablet in order to v...

Photo upload/crop is white

Over the last few months when I’m using the app for listing an item, when I click on the photo I want to crop/update, it’s white. The app is not uploading the photo properly. Its very frustrating when you’re trying to list 50+ items. I have to go and...

App shutting down on startup on iphone 7

Hi. My ebay app is immediately shutting down on startup. I have tried resetting my phone and also deleting app and restarting but without success. It was working fine but there was an update yesterday so im wondering if its a glitch from recent updat...

Refunded item marked as Unpaid Item - Pay Now

Hi, Within the app in my eBay, under purchases “1 unpaid item” appears in red for an item I received a refund for in Nov 2018. When I click on the item it comes up with “committed to buy - pay now”. This notification only appeared a few app updates a...

Ebay messages

Latest update on App is not showing Ebay messages, only the top line or two, and it is impossible to delete them.

Updated Phone App Photo Capability Problems

I wanted to find out if there is a way to go back a version on the eBay app on my Android phone. The version that loaded most recently has, in my opinion, taken a step backwards as regards photos. I can no longer use my phone's camera options and am ...

Ebay App for my IPad Mini is suddenly incompatible

The ONLY way I have been posting items as a seller and purchasing items is with my IPad Mini and the App I have installed on it. This is for years! Now suddenly, it says "server not responding, unknown error" when I attempt to do anything. When I wen...

Log in error

Its giving me invalid token each time i try to log in. I did the "forgot password" 1st try it was good. But then after logging in successfully few minutes later it logged me out! And now it's doing the samw thing. This is ridiculous!

User avatar by Enthusiast
  • 524 Views
  • 2 replies
  • 0 helpful

Latest update to app

My Android updated my app. The set up for breaking down the category seems to work okay. Although, after you have it broken down, (it shows that whatever you broke it down to...1-12 of 999), shows you the first 12. Then prompted to view all, it goes ...

User avatar by Enthusiast
  • 381 Views
  • 0 replies
  • 1 helpful

Item Description link style is plain gray

In eBay item listings the link “Item description” is in plain gray. It used to be blue - because it is a link. In gray it is harder to find. I think you should make it blue again.

User avatar by Explorer
  • 297 Views
  • 0 replies
  • 0 helpful
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