Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

cant access the app

i have tried to access the mobile app both on chrome and microsoft edge and all saying i need an update to access anything yet i uninstalled and reinstalled the app on my phone 3 times still the same...really shocking like

I have to keep reloading my bids & offers

The bids are there but when I scroll down to see the other ones, the screen goes blank saying I have bids or offers. I hit the reload and they come back but when I scroll again they disappear again. Please help. I’ve already tried to delete app and r...

User avatar by Adventurer
  • 1101 Views
  • 12 replies
  • 1 helpful

Bids and offers tab glitch

After the most recent uplate now the buds and offers tab glitches and says you don’t have any bids or offers when ever I try to open that tab

Resolved! App getting stuck when opening

Sorry, but my app on phone doesn’t work. Before it worked well, but recently something happened and I can’t enter. Model of my phone is iPhone XR.

App must re start after close-up picture

The app is freezing and needs a re-start.when i close-up a picture.It is annoying to have.please do something about it. From January till now and there’s no update that works fine.

User avatar by Explorer
  • 421 Views
  • 1 replies
  • 0 helpful

Android App Cant Scan Bar Codes

For about a month now, the app has stopped scanning for me. I scan the code, and the app takes me right back to the options page (photo, text, or scan).I contacted the app support people, they asked what version of android I have, then havent contact...

Android app 5.28.1.1 bug

I use the eBay app on my tablet locked in Landscape mode. However, some time in the past 4-5 months, the behavior of eBay's Android app has changed. Viewing messages (Menu->Messages) automatically re-orients to Portrait mode. To view messages I have ...

User avatar by Adventurer
  • 610 Views
  • 3 replies
  • 2 helpful

Resolved! MAKE OFFER BUTTON MISSING

OS Android 9eBay Version 5.35.0.13 Made and offer via MAKE OFFER BUTTON on an item on eBay App from my latest Android cell phone and seller accepted my offer, but since seller had more available of the slimier item for sale I was sent the wrong item....

Can't search ebay from an image

If I open the ebay app first, I can then select an image and do a ebay search. But, if I select the image first and then try to do an ebay search, the ebay app crashes immediately. I have deleted and reinstalled the ebay app, but no joy. My phone is ...

User avatar by Adventurer
  • 344 Views
  • 1 replies
  • 0 helpful

Buying

Hi! I have bought 2 items now 3 times and it said approved when purchasing but once I close the app and reopen it later it still has the same items in my cart as if I never purchased them. I am worried I have paid 3 times for them then I wanted and y...

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