Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Phone app

Non funziona su android

Community page is F'd - my post was posted b4 I was done

Well, if i try to paste here the paste option disappears b4 i can select it. Then during entry of post - the post got posted b4 I was even done typing... Was trying to report issue with viewing photos sent via messenger are taking me to a computer We...

Several usernames

I have several usernames, when logging into the app doesn’t remember them so I have to type them all in, whereas the old app remembered them all. Looked in the settings and can’t find a way to save.

Print Shutl label from Android app please

Please can you enhance your Android app to allow me to print a Shutl shipping label directly for a sold item? As a UK user, I can do everything else pretty efficiently using the app but I have to visit the desktop website just to print (or download) ...

Busqueda

No tengo la opción de buscar por imagenes a que se debe esto

Busqueda

No puedo hacer búsqueda por imagenes

Revising items charges listing fees

Since when does ebay charge you money to revise an item? Have you stooped so low to charge sellers more money on revisions?

eBay app crashes and restarts

Hi all. Since last update, eBay app crashes and restarts over and over. Galaxy s8+ all other apps ok. Tried uninstall reinstall, erase cache, erase parameters to no avail. Any ideas anyone?

‘Leave feedback’ has gone

Hi, Just noticed a couple of weeks ago that under my list of purchases, it no longer says ‘leave feedback’ if I have yet to do so. Instead it just says ‘free postage’ This was really useful in reminding me to leave feedback. Would be great to have it...

Resolved! Unable to add items to my watch list or cart.

When I'm viewing an item and try to add it to any list or cart, I get an error message saying 'unable to complete request' or 'limit reached unable to continue.

I get error 485310

I have the same problem. I get error 485310 on the main eBay page. I get the invalid request error when trying to login. I have removed cashe, remove the app rebooted and reinstalled. I have tried them all many times and also in different order. I ev...

Repeat problem freezing

Still freezing on photos! Open a photo and try to expand/zoom in and header and footer “white out” and the photo freezes. Once frozen the whole app is useless and has to be deleted, then reloaded. Very tedious when it happens repeatedly. Despite ackn...

Resolved! Wrong date on seller feedback

I’ve just noticed the date on the seller feedback section on both the iOS app and website is wrong. I just made a purchase and got instant feedback of the seller and when I looked at it the date says 1st April 2019 instead of today’s date. I checked ...

Notifications item dsnt display

Hello When I am clicking to notifications item to click (we sorry,the item can't be displayed) also purchase history dsnt available on app web versions has working properly also tracking information dsnt show in app. Web versions has ok... Web versio...