Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Sponsored Items Corrupting Searches

First, as sellers, and especially as sellers that buy as well, we need to acknowledge that participating in this 'promotion' is equal to shooting ourselves in the foot.To Pay Extra just to be placed in a visible search, not only cannot possibly hold ...

No way to request total from seller

Why is it not possible to Request Total From Seller in the app? I go days without being near my desktop when I travel, but I still need an invoice sent.

User avatar by Adventurer
  • 8641 Views
  • 10 replies
  • 10 helpful

Can’t pay with PayPal or credit card

Since the new update today, once again Paul y’all payment option is not working as well as the credit card option. Same thing happened 2 weeks ago. Not happy and it needs to be fixed

User avatar by Pathfinder
  • 629 Views
  • 3 replies
  • 0 helpful

Bidding w/ ios 13 keyboard

Hello - part of keyboard is missing on the bid screen since upgrading ios system. If ppl are bidding on website this prevents it. Newly downloaded app which hopefully temporarily is running like it’s on dial up is ok...

Unable to sign in on Fire HD 8 tablet

Doesn't work for me. I'm trying to sign in on a Fire HD 8 tablet. I've tried installing from both Amazon and Google app stores and neither will work on this device. I have no problem signing in on my desktop PC or my Android phone. Is Amazon blocking...

User avatar by Adventurer
  • 1089 Views
  • 3 replies
  • 0 helpful

Cannot alter notification quiet times

Version 5.35.0.13 Notification Quiet times default to 22:00 to 08:00. The app allows me to change the times but doesn't actually save them. For example, if I change to Start time to 23:00, it returns to 22:00 when I save it. This did work on an earli...

eBay app trouble with offers on buy it now

When I use the app on my iPhone to revise a listing for make an offer it always says that the amount I will accept must be lower then the but it now price which it always is. Sell for $50 for buy it now. Will accept $40 and above for offers but it ke...

Marking items as dispatched of seller buys more than one

In the updated app, if a buyer has purchased more than one item then it groups them together - great! HOWEVER, it says ‘mark as dispatched’ but when clicking this it only marks the first item as dispatched meaning the other items still show as needin...

Search ‘sold items’ via buyers username

I used to be able to search in my sold items for part or all of a buyers username. Once updating, it no longer lets me search by username at all. Why?! Such a useful feature that I used daily that has now been taken away.

Error 485190 on Android phone.

I get ebay error 485190 even if i pull up ebay thru google. Ebay comes up but any ebay item search i do gives me the error message code 485190...

User avatar by Explorer
  • 640 Views
  • 2 replies
  • 0 helpful

Resolved! Severe Performance Hit When Active Selling List Size = 51

This behavior is 100%reproducible Hardware iPhone 7+OS iOS 12.3.1 Repro steps1. List 51 items. In my case it is a mix of auction and fixed price items.2. Navigate to the Selling - Active page and ensure All is selected3. Scroll past the 25th item and...

App won’t open

Hi, as of about a week ago I cannot open the eBay app. The app launches but just sits on the “eBay” logo screen. I have an iPhone XR running 12.3.1. I’ve deleted the app and reinstalled but I get the same thing. All other apps and programs run fine o...

User avatar by Enthusiast
  • 2131 Views
  • 1 replies
  • 1 helpful
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