Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Sale notifications

I read on another post that the eBay app will notify a seller when one of their item sells. Can it be configured to give notifications for two separate selling ID's? Thanks.

Resolved! Recent frustrating app issue

Having trouble to get in my account on the app just go a new phone

Constantly getting false notification

Hello, I ordered an item on March 19 this year and the item has long since been delivered. However multiple times per day the app, to this day, continues to pling up a notification that there is an order update for that item. What is causing the app ...

Search results show Free Shipping while they're not.

When I search for something I always choose to sort by price + shipping.In the browser this is always right. However the app often shows listings as Free Shipping in the search results but when I click on the listing it turns out it's not free at all...

Resolved! App not working, locked my account.

The app keeps telling me to login and when I do it says Invalid request or it just sits there with a loading wheel. Also any search comes up with an invalid search message. It already locked my account out once but I was able to use my browser to unl...

Not working on Galaxy Tab android 4.2.2

I have been given a Galaxy tab 2, that is running android 4.2.2 but cannot install Ebay app. Please help.

Please add the share button

Please add the share button like on android when printing shipping label. Every time i need to share it, i have to send it to my email and then open email and only then i can share it. ( on android the button is there, after the shipping label was ge...

Very Slow searches for “Sold”

Anybody else have slow loading when you search for an item under “sold”? The previous layout was so much better. Now the app takes time to load!!

Resolved! Mobile App Image Search Glitch

Recently when you go to choose from your camera roll instead of opening down at your most recent image it’s starting at the top with your OLDEST image. Um, I have over 1,000 images to scroll through making the image search a now dysfunctional tool. A...

Problem viewing saved sellers items

I am repeatedly having a problem viewing some of my saved sellers items via the eBay app

All items say “you pay” as if free shipping

A while back all the items sold or for sale say “you pay” instead of the cost of shipping paid or what the buyer will pay. This makes it kind of frustrating when trying to see what the buyer actually paid for shipping

Resolved! All purchases showing up in latest update

Ebay new update is rubbish now i have all my purchases in my purchase list i dont want to see old purchases just my new ones cant even change anything to stop this from showing up in my bought list !!!!!!

Search bringing up thousands of unrelated items

When searching for a specific item now I’m getting thousands of items showing up that have no relation to what I’m searching for everyone else I’m talking to is the same thing is happening and they won’t be using eBay anymore eBay is going to go out ...

Update removed features for sellers

Is there any way to go back to the advanced listing feature in the eBay app on iOS? This last update has removed features that I used to have, for instance being able to add my store category, and more options for setting up buy it now options. Also ...