Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Special offer and discount notifications

I received two notifications about items that were for sale for a while but no one was bidding on them: the seller offered a special price, and the first to accept it would get the item. We’re talking about 30-45% lower prices. When I clicked the not...

User avatar by Enthusiast
  • 1034 Views
  • 3 replies
  • 0 helpful

Purchased items

Why can’t I delete purchased items I now have 3 years of purchased and refunded itemstried everything

New iOS app. No notifications

I have updated to the new app and didn’t get notification of a new message ? phone was locked. App was running, on search area. To to have a moan. Everytime I dare update the eBay app it gets worse!!!! and why does it clear the search history so much...

Notifications

Recently upgraded to IPhone 11 and newest IOS. Not getting notifications. Would not have even known items have been sold or paid for if I hadn't checked my regular email.

User avatar by Explorer
  • 601 Views
  • 2 replies
  • 1 helpful

Resolved! eBay app

Help me please the eBay app has been on my iPhone XS Max since I had it and yesterday the app stopped working so I deleted it then reinstalled it and still nothing. You click on the app and it just shows eBay and that’s it . Any help will be much app...

Resolved! Sponsored Items Corrupting Searches

First, as sellers, and especially as sellers that buy as well, we need to acknowledge that participating in this 'promotion' is equal to shooting ourselves in the foot.To Pay Extra just to be placed in a visible search, not only cannot possibly hold ...

No way to request total from seller

Why is it not possible to Request Total From Seller in the app? I go days without being near my desktop when I travel, but I still need an invoice sent.

User avatar by Adventurer
  • 8621 Views
  • 10 replies
  • 10 helpful

Can’t pay with PayPal or credit card

Since the new update today, once again Paul y’all payment option is not working as well as the credit card option. Same thing happened 2 weeks ago. Not happy and it needs to be fixed

User avatar by Pathfinder
  • 629 Views
  • 3 replies
  • 0 helpful

Bidding w/ ios 13 keyboard

Hello - part of keyboard is missing on the bid screen since upgrading ios system. If ppl are bidding on website this prevents it. Newly downloaded app which hopefully temporarily is running like it’s on dial up is ok...

Unable to sign in on Fire HD 8 tablet

Doesn't work for me. I'm trying to sign in on a Fire HD 8 tablet. I've tried installing from both Amazon and Google app stores and neither will work on this device. I have no problem signing in on my desktop PC or my Android phone. Is Amazon blocking...

User avatar by Adventurer
  • 1089 Views
  • 3 replies
  • 0 helpful

Cannot alter notification quiet times

Version 5.35.0.13 Notification Quiet times default to 22:00 to 08:00. The app allows me to change the times but doesn't actually save them. For example, if I change to Start time to 23:00, it returns to 22:00 when I save it. This did work on an earli...

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