Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Latest update crashes app

I have just updated to the latest release of eBay app for iOS. I am using an iphone 8 with the latest firmware/updates. When launching the app it now instantly crashes. This was working prior to update. Attempted a hard reset of iPhone but to no avai...

Cant delete old sold items ??

I have a few items ive sold and yet when I try and delete them ( once I have positive feedback) but I delete it and it comes right back? on my computer they don't show up at all??

Resolved! Schedule a listing not working correctly for Sell Similar Item

Reproducible 100%Repro case:Open the eBay iPhone app.Go to SellingGo to ActiveSelect an active auctionTap Sell Similar ItemSelect the Pricing areaExpand the Auction section by tapping More OptionsTap Schedule listing start time and enter a time in th...

Star rated reviews

Hi for the last couple of day I have been looking at various products and looking more at the products with reviews but when I press on an item to open the listing to check what people have said the reviews are not there to be read which is really pu...

EBay app keeps stopping message pops up when starting app. Randomly the app will start sometimes.

Ebay app no longer works on my phone

App Not working on amazon fire

I have had this problem for over a month now. It is happening on my Amazon Fire 8. It used to work fine but, not anymore. I also get the "invalid request" error when I try to login. I have factory reset the tablet and tried many versions of the eBay ...

Duplicated listings due to sponsored results and cannot buy from the same seller on the eBay mobile

Please stop putting sponsored listings that are bypassing my price limits its extremely annoying I don't want to see items that are 2x what I have set (say £50 high limit, it's showing sponsored items for £100) second annoying issue is sponsored item...

Resolved! Can't buy another item

The option to 'buy another' from a seller previously purchased from isn't an option in the Android app. I have to go to the mobile version and then I have the option. In the app you just loop round and round and cannot purchase again.

Android app not working

Android version 9. Sony Xperia xz3, ebay app version 5.33.0.10.Reinstalled app. Can't sign in. I enter log in details and the screen stays loading indefinitely. Try searching for something and the screen stays loading indefinitely. New phone, new app...

Xiaomi mi 9

After the last update the app don't open and crash always

Latest app crashes on startup

The app crashes as soon as it loads. I checked my recent updates in Play Store and eBay was updated to version 5.33.0.10 on June 21st

Resolved! Can I be an iOS app beta tester?

Could I be added to the list of beta testers before the app updates come out. I use the iPhone app exclusively for my business including wireless printing. I use it 100% instead of PC. The only time I don’t is the app is for running promotions in pro...

Remove item from basket option??!!

I have items in my basket that I can’t seem to remove. There is no option on the side of the item to see a remove. What’s going on with the eBay app ? It’s been updated and all

Can't relist a item using the EBay App

I sold something on eBay by auction. Item number 323042843367I went to the item to relist. The option is no longer available. You can relist it with the app. There used to be a box at the bottom of the screen that was either relist or sell something ...