Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App compatibility with iphone 4s ios 9.3.6?

Hi, as of the recent update, my eBay app worked fine. The app was updated on 10/30 and I could no longer sign in to access my account preferences. I unloaded the app from the phone and tried to reload. I now get a message that the app isn't compatibl...

Negative feedback/ timewasters

Can you please allow us to block or put timewasters and customers who we have dealt with and had bad experiences into a block box or some kind of blacklist for the user in the app as i have had this happen frequent amount of times.

Resolved! App not working when uninstalled and reinstalled the sign in page went black.

Hi there, App not working then after uninstalled and reinstalled the ebay app, the sign in page screen went black. There is No option to enter login and password details. Have contacted ebay with 1-233450789177 At the moment my ebay app on iOS 13.2 d...

User avatar by Explorer
  • 624 Views
  • 3 replies
  • 0 helpful

App not working

The app stopped working on an iPad Pro 2 a couple of days ago. Deleted and attempted to download again, unable to download again.

User avatar by Not applicable
  • 544 Views
  • 2 replies
  • 0 helpful

Hi

What all eye me?

User avatar by Enthusiast
  • 274 Views
  • 0 replies
  • 0 helpful

60 day total wrong

My 60 day total randomly changed this week. It suddenly shot up to $690.75. I have not sold nearly that much? I did have a big order to get canceled. But even including the canceled order it couldn’t possibly be $690.75!

User avatar by Adventurer
  • 1475 Views
  • 2 replies
  • 0 helpful

Latest IOS Update now erases handling charges

I use my computer to create a draft for all my listings and then update the photos using my IPad. One of the recent updates now causes the handling time to be reset to $0 EVERY SINGLE BLANKING TIME!!!!! This is causing me major issues, I have to now ...

User avatar by Rockstar
  • 1353 Views
  • 13 replies
  • 0 helpful

Expiration codes

I was always mad when I was always on eBay it said this coupon code I got a couple weeks ago expired. So the creator (s) should remove them.

Refund

Dear Team , I ordered a product from eBay and i did payment also from PayPal . Unfortunately the seller himself cancelled the order . After cancellation almost 5 days over till now no refund and there is no way to communicate with ebay or seller i wr...

Size Filter

Filter for size doesn’t seem to be an option anymore

Sold items

Why are my sold items showing up in my unsold list 

Resolved! EBay app does not work on older ipad

The eBay app on my iPad froze. So I deleted and reloaded it. Now it doesn't work at all. After all this time and spending. I will miss you eBay

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