Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

This is my siguation to be a seller

I believe 80% of ppl gave good review are scamer. 80% of ppl gave bad review are real ppl like me.Recently I join the eBay to sell my stuff. First few transaction were ok. Until I meet one transaction because buyer didn’t like the item request for re...

User avatar by Pathfinder
  • 520 Views
  • 0 replies
  • 0 helpful

Events and Offers notification keeps turning itself on

I specifically turn this option off and it keeps toggling itself on after a few days with an annoying promotional push message about something I don't want. Is there a reason this keeps happening? Reinstalling the app does not stop this. This is on a...

User avatar by Adventurer
  • 585 Views
  • 4 replies
  • 0 helpful

Chatt

Please guys u need to add to eBay live chatt same as in AliExpress and upgrade dispute page by adding more options same as in AliExpress. So our shopping will be.more safe and problems be solve in easier way for clients

App not working on IPad 3

The EBay App stopped working on my IPad 3. I deleted it and can now only instal version 5.38 which will only work on IOS 11 and above. Why has this happened and why have the people who cannot afford to upgrade being isolated from the eBay app. Please...

New version incompatible with device.

**bleep**? I have two devices, both Samsung S4 and both running Android OS version 4.4.2 . One of them is running the eBay app fine but the other doesn't and trying to un-install and re-install gets an error that the app is not compatible with my dev...

How am i supposed to pay for an item if you (ebay) aren't even letting me pay for these items?

Spoiler (Highlight to read)Everytime I try to pay for an item with my card I get an error message. Ive called the bank and eBay and they both have been useless. Because of this my eBay score is garbage thanks to your useless tech support. Even worse ...

User avatar by Enthusiast
  • 395 Views
  • 4 replies
  • 0 helpful

Promoted Items not showing up on Mobile App

I currently have 3 promoted items and none as showing up on the mobile app when I click profile then Items for sale - See All . Says I have only 38 items instead of 41. I can see the items on the desktop version but not on my mobile. Tried uninstalli...

Package dimensions and weight change automatically

I just listed 4 pairs of shoes, and for every listing, the size and weight changed. I only noticed because I sold a pair and saw that the box dimensions were different than what I had entered. Double checked the weight and it was also off by almost 2...

User avatar by Adventurer
  • 846 Views
  • 4 replies
  • 0 helpful

Resolved! Push notifications not working on iOS App

Hello, the push notifications are not working for me. I have tried already the following (what i have found here). Log out and log in after a while, reinstall the app, turn off the notifications and wait for about 30 seconds and turn it on again (in ...

User avatar by Rising Star
  • 4308 Views
  • 2 replies
  • 1 helpful

Use of Global shipping Program not being advised on item

I am new to using the GPS, but i noted that if i look at my selling item via the App on my iPhone, nowhere within that displayed info does it show that the item is being shipped to other countries via the GPS. Is this normal? Thx JohnW

Resolved! App crashing

Has anyone else experienced the app crashing soon as you try tapping it?