Mobile Apps

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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay app trouble with offers on buy it now

When I use the app on my iPhone to revise a listing for make an offer it always says that the amount I will accept must be lower then the but it now price which it always is. Sell for $50 for buy it now. Will accept $40 and above for offers but it ke...

Marking items as dispatched of seller buys more than one

In the updated app, if a buyer has purchased more than one item then it groups them together - great! HOWEVER, it says ‘mark as dispatched’ but when clicking this it only marks the first item as dispatched meaning the other items still show as needin...

Search ‘sold items’ via buyers username

I used to be able to search in my sold items for part or all of a buyers username. Once updating, it no longer lets me search by username at all. Why?! Such a useful feature that I used daily that has now been taken away.

Error 485190 on Android phone.

I get ebay error 485190 even if i pull up ebay thru google. Ebay comes up but any ebay item search i do gives me the error message code 485190...

Resolved! Severe Performance Hit When Active Selling List Size = 51

This behavior is 100%reproducible Hardware iPhone 7+OS iOS 12.3.1 Repro steps1. List 51 items. In my case it is a mix of auction and fixed price items.2. Navigate to the Selling - Active page and ensure All is selected3. Scroll past the 25th item and...

App won’t open

Hi, as of about a week ago I cannot open the eBay app. The app launches but just sits on the “eBay” logo screen. I have an iPhone XR running 12.3.1. I’ve deleted the app and reinstalled but I get the same thing. All other apps and programs run fine o...

Version 5.36.0.20 | App close and restart itself after logging in | login not possible

Since a few days I cannot login into the eBay mobile App.I purged cache and app data, after an error in the eBay mobile App, in where the App freezes while loading private messages from other users. I am using the double security feature (PW and TAN)...

Re: Product search NOT WORKING since update

Just use the website, works fine, app does not work at all.

Trying to download eBay

I once had eBay on my phone and now I don't and I can't get it too be placed back onto my phone, I can't download no apps at all. Or see any notifications on my phone but the notification sound is on loud.

Payment options

Be careful as the other option payments option is a joke as the only way to accept payments is mandatory through PayPal so not really an option as you would have to give buyers your bank details via email only which is insecure as emails can be inter...

Resolved! App won’t upload photos I tried turning my iPhone off and back on and did Not help

Can Only Upload 1 Photo at a Time?

I see a lot of old threads about this... has this not been fixed? I just got a new phone going from iphone to android and holy moly it is taking FOREVER to upload photos this way! Please tell me there's a better way and I can fix this. In old threads...