Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App keeps showing I have a notification showing and I havent

Tried reinstalling but the notification won't go away

Listing error best offer auto accept price is not available or found

PHONE android- Best offer Auto accept price does not show up or is found under price when trying to revise list an item and change pricing, and gives an error message "listing errors - the best offer Auto accept price must be less than the Buy It Now...

iOS 13,2.2 app not working

Frozen at splash screen. Can’t delete and redone load app as Apple App Store also not working.

Website and App Not Syncing

Hi! I set up a bunch of drafts between my mobile app, and the website. When I went to post some photos through my app, half of the drafts don't even show as if I've created them. I have no trouble seeing them on the web. I have the most current app u...

Notifications arriving late

I am using a Samsung Galaxy S7 Android 8.0 and since the latest version of the app, the notifications are very slow, they appear to be days behind.

Serious Delay in Mobile Notifications

I have been noticing a lag of 30 minutes to 3 hours on sales notifications on the Android App. I just had a sale.I was logged in on the computer and saw the Bell Icon come up for the sale at 12:30The Cha-ching just now hit at 1:00 I have had worse de...

Resolved! Images not loading!!

Every time I open my Ebay app, my images will not load. The format is correct and all text and designs are visible. The images simply will not load? I have deleted and uploaded my app from the Google Play Store several times with no results? I am run...

Ebay fees

Please add the ability to view and pay ebay selling fees. I was able to do this from the website on my iphone but now when requesting desktop site on iphone and clicking "my account" it redirects you to the mobile site which is useless as you cant vi...

ebay gone.

Where online. I see her website, amazon, searched, I can't find ordering. And, I buy everything on line. All! I'm sorry to bother you.

eBay app won’t load on iPhone

eBay app won’t load on iPhone. Click on it and it eventually goes back to home page

Print label state not found

Everyone label I am trying to print says state not found

Resolved! eBay app postage printing

How do you get ahold of the developers to let them know that the postage is printing wrong? It’s printing the package label and the “label record” when printing. There’s no option to only print the postage. I am tired of wasting my labels! As you can...

Seller’s other items link not working

With iOS 13.1.3 on iPhone 8 Plus, I can’t see any items when clicking the «Seller’s other items» link. The only thing showing in the search results is the actual user, and if I click that I’m basically back to the seller ratings.

Resolved! Fingerprint sign on does not work

I have been having this problem for a long time. When eBay asks me to sign in with fingerprint, I provide it and it accepts it with green check mark. Then after a few seconds, it says "We ran into a problem. Please try again later." I didn't report i...

Can't use the apple app On my iPad 9.3.5

I never had a problem using the Ebay app from Apple iPad 9.3.5 now, I had to restart my iPad and can't reinstall this app anymore. Telling me , it not for my version anymore. What is going on.? Thanks for any help