eBay

cookie714 · ‎02-28-2020

On my Samsung Galaxy S5 - Won't allow use of clipboard, crashes. When loading photos, it crashes every time. IF I CAN'T USE THESE FEATURES, NOTHING WILL GET LISTED, NO SALES FOR ME OR FEES FOR YOU EBAY.

Only randomly allows a search to complete without crashing. When it does work & I then want to refine to sold items, crashes every time.

If I can't search properly, neither can Buyers. BIG PROBLEM EBAY.

Now it doesn't tell you how many Fixed vs. Auction listing you have. Thatis more important for a Seller than all the data you added about how many people searched by fabric type or sleeve length. Especially when you are unable to view your Seller Hub info unless you are on a computer. Why has it been made next to impossible to acess the classic site via your phone anyway?

eburtonlab · ‎02-29-2020

@cookie714

Make sure you have the latest version of the eBay app (5.40.1.2).

If you already do, try uninstalling the eBay app, restarting your device completely, and then re-installing.

Why has it been made next to impossible to acess the classic site via your phone anyway?

For details of using the desktop site on a mobile browser, see here:

https://community.ebay.com/t5/Technical-Issues/Will-not-stay-in-Classic-Site-mode-listings-appear-in...

As long as you open new links in the same tab, you should remain in desktop site mode in that browser tab.

cookie714 · ‎02-29-2020

Thanks for writing, it is this new version that has started all of these problems. I have tried unistalling, etc., doesn't help.

How do we get Ebay to fix what they broke?

Appreciate the link on classic site and will check out that info.

cookie714 · ‎02-29-2020

Thanks for writing, it is this new version that has started all of th

@eburtonlab wrote:
@cookie714

Make sure you have the latest version of the eBay app (5.40.1.2).

If you already do, try uninstalling the eBay app, restarting your device completely, and then re-installing.

Why has it been made next to impossible to acess the classic site via your phone anyway?

For details of using the desktop site on a mobile browser, see here:

https://community.ebay.com/t5/Technical-Issues/Will-not-stay-in-Classic-Site-mode-listings-appear-in...

As long as you open new links in the same tab, you should remain in desktop site mode in that browser tab.