Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Feature Request - Android Home Screen Widget

I use both iOS and Android version of Ebay Mobile. I would like to see the Android version take advantage of Android's ability to have a home screen widget. On the widget I would like to be able to customize what I see:• Currently Bidding• Currently ...

selling underwear??

Why in the hell am I getting a notification about "not being allowed to sell underwear" when I am trying to list some Christmas novelty SOCKS???

How to stop Automatic Colour Matching changing the shape of the Product Image?

The eBay App automatically adds a background colour to match the colour of the product image - why? eBay recommend that products are shown on white backgrounds - why then does the App add a colour to any image that is not square? The colour the App a...

Background Tool Taking Away Part Of Item In Picture & Leaving Parts On Others

Anyone else using the Background Removal tool & have it removing pieces of the actual item ?On many pictures it is whiting out parts of my items, on other listing like under the arms , etc it is leaving parts of the old backgroundNot finding it worki...

Ap just shuts off while scrolling through a saved search

It’s been happening more over the last few weeks that I will open a saved search and be scrolling through when the ap just closes and I have to reopen it. When I do reopen it, that new item search is gone so I don’t know what I missed. Very frustrati...

iOS app crashing when trying to leave feedback?

The iOS app on my iPad keeps crashing when trying to leave feedback for sellers?I can fill out the feedback pop up but as soon as I hit the “Leave Feedback” the app closes.

Won’t upload photos after update

Won’t upload the photos after update even when trying to send sellers photos in messages saying the picture needs to be at least 480 pixels on the smaller side however it is and I’ve never had these problems before why now !!!!

paid shipped now item

i have a "Paid ship now" item on my selling home page and it got shipped back in December with another item. When will this line item go away on my selling page? don't you all do any QA anymore? i don't think so.

send offer to buyers

please don't ask me to "send offer to buyers" when 1. I don't have any watchers on that particular item and 2. I only started the listing 3 days ago. I like this feature, but you are putting it to use in the wrong way.

Hola

Buenas tarde porfavor ando desde ayer tratando de pagar un articulo y no me deja confirma el pago me indica que cambie de tarjeta y apesar de que la cambio por otra me sigue saliendo lo mismo si lo arreglaran de verdad que se los voy agradecer

App listing photos washed out

brian@ebay @shipscript Here is the new consolidated post on this topic per your instructions. Thank you so much for being on this with me! Eager for solution! The ebay ipad app update washes out listing photos. See attached screen shots of the same p...

Respond to offers

App keep showing have offers to respond to but I don’t.

Deleting Messages in Mobile App is Not Permanent

I have noticed that when I delete messages via the app interface, then close the app and launch it again, the messages I have deleted reappear. The only way to delete messages permanently is to login to the eBay website and delete them there.

Best offer received notifications not going away in app.

After the last update. I've noticed if you decline an offer, the notification on your home page that you have an offer doesn't go away until the item sells. If you click on the notification it says you've declined this offer already. It's not doing t...

Can’t open eBay app

I’ve tried dozens of times downloading the app. My iPhone is updated. I’ve loads of memory. I’ve reset my phone. None of it works. When I press on the app it just does nothing then times out