Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ipod touch 7th generation and ebay app

Does anyone know if the Apple ipod touch 7th generation is compatible with the ebay app? I tried getting the ebay app with my ipod 5th generation and it says its not compatible with it. Is there any way around this? Will the 7th generation ipod work?...

PayPal info

Since the new update I’m not able to checkout with my PayPal anymore, everytime I order something I have to select my method of payment and then go to PayPal to login to then be redirected back to my order. It’s highly annoying and making me not want...

Resolved! Can’t enter clothes size!!

Trying to list clothes item for sale and there’s nowhere to put the size. Tried editing a previous listing and it just keeps the original size but won’t let me change it. This has just happened in the last couple of days. Please help thanks

Australia - unable to use app

Hi Team,I am in australia. I tried using ebay app yesterday but it was not opening so i deleted and to re install. But I just can't download it again. Please help. I have some orders coming up for delivery this week.thanks

All Notifications Stopped

Starting late Saturday night, 11/2, I stopped receiving notifications on my iphone. My last notification was at 1:00 am on late Saturday or early Sunday morning. I have made multiple sales since then and I am not receiving notifications from either e...

Searches duplicating when making changes.

Same here. “Newly listed” setting does not stick and saved searches getting duplicated when making changes.

Listing an item

When listing an item I tend to edit one I’ve used before as it’s quicker. In the last few days every time I try to change the brand (clothing) it crashes and it is driving me up the wall. Anyone else got any ideas please

cant print

I can’t print it says invalid state

Can’t filter by size

Has anyone else had the problem that they can’t filter baby clothes by size? It’s just not coming up as an option. I tried on my husband’s phone and it’s exactly the same. However, I also can’t filter by size when accessing the full website from the ...

labels printing with instructions

I don't want to print the instructions with each label (would like to save on the ink). How do I change this setting on my iPhone? It has only very recently started to print the instruction sheet.

eBay app no working for ios13.2.2

Can signing on app

Re: iPad Crashes when adding photos

Same happening with me it was supposed to be fixed like everything else, so frustrating and such as waste of time

Edit “saved searches” isn’t working correctly

I’ve tried countless time to remove saved searches for both sellers and for specific “key words”, but they just keep reappearing no matter what I try. I’ve deleted and reloaded the app, I’ve gone on-line from my computer and set changes there - but m...

App will not open any more

Have had eBay app for a very long time now will not open so tried deleting app then reload it now it will not download .

Can't refine clothing searches by size.

Currently cannot refine searches for clothing by size, only by size type. All the rest of the refinements seem to be there - length, colour etc, but not probably the most important - size! The option just isn't there on any of the searches I have don...