Mobile Apps
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Send Offers to Buyers does not work

I have been a seller for 15 years and I have been so frustrated with eBay lately, especially the eBay App. There is a glitch where “Send Offers” to buyers does NOT work. In fact the eBay app seems completely disconnected from the actual available off...

The App Keeps Relisting

If my auctions end unsold the app keeps auto relisting them even if I unlock it on the website. There doesnt seem to be anyway to stop this. Advice?

Changing Best Offer Settings - Please stop!!

Ebay keeps changing my best offer settings. I'll set up a draft, put in my upper and lower limits for accepting and declining offers, close the draft, come back it to later, and my choices have disappeared, and accept best offer has been turned off. ...

This unpaid item will be recorded on your account

Using the iOS app I ordered a toy. A message appeared "Do you commit to buy this item" which I confirmed. After that I wanted to change the delivery address and I found that the seller does not ship to that address. I contacted the seller to ask if t...

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Not notified of SALE with Ka-ching or push notification since IOS 13 UPDATE

Have 2 APPLE DEVICES iPhone max pro and iPad Pro 11”. Both newest on market as of today 1/2/2020. I have heavily relied on the app for the push notifications of sales since I do not always read my heavily spammed email. Since Sept and the new IOS 13 ...

"Events and Offers" notifications setting resets

This is the same as "How do I stop annoying propaganda notifications from ebay?" Every time I uncheck the "Events and Offers" notification setting, it gets set again after a few days. Why? (Conspiracy theory anyone?) PS: Android app

Invalid request (TIDE 485310)

Im on IOS 9.35 and cannot update any further. But my ebay app was working fine up until new year, now im getting this message. Ive uninstalled multiple times and restarted and now have the 5.161 version installed but its still not working. How can i ...

iOS app notifications

I have found the notifications for auctions searches I have set up worthless. 1. Sometimes with in the app they Notifications show up hours after the actual auction that matches the search criteria has been started. 2. The external app “pop up” notif...

App Crashing

The app keeps crashing and is unusable. 

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