Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

How do you cancel a buyer's order from Android mobile app

Resolved! Is there a way to get the current eBay app to work with the Galaxy S3?

I prefer the desktop version, but these promotions keep coming up offering 10% eBay Bucks with the mobile app and 5% on Windows. The problem is I can't find the app in the Google Play Store, so I assume this means it's incompatible. Is there a way to...

offers are higher than the auction price

Isn't the listing flow being tested anymore? why am I seeing offers higher than my auction price?? (check the screenshots out for this) And why am I seeing offers on my android phone when I said NO on the website? and why after I list an auction item...

Notification Won’t Go Away

My app claims that I have 1 notification waiting, but I have checked everywhere. The notification will not go away. I’ve even tried turning notifications off, as well as reinstalling the app. Please help!

Resolved! CAN NO LONGER PRINT PACKING SLIP ON ANDROID PHONE!

Was always able to conduct all my Ebay business on phone. Now I can only print packing slip on laptop. Such a time waste. Labels still print fine on phone. Does anyone have a solution or workaround?

Mobile app changing buy it now...to buy it now or best offer

Everytime I post with the mobile application (buy it now pricing) the application post as "buy it now or best offer". This is resulting in extensive edits to listings. Please fix as this has been an ongoing issue with the mobile iOS application.

Won’t download

App won’t open so deleted and now won’t download on iPhone

Loss of search results with one additional touch

Sometimes when setting up the search and set all filters, looking at individual lots and swiping to the right (back to the search results), you can get into an unpleasant situation by accidentally swiping to the right one additional time (due to the ...

eBay app and ipod touch questions

Does anyone know if the Apple ipod touch 7th generation is compatible with the ebay app? I tried getting the ebay app with my ipod 5th generation and it says its not compatible with it. Is there any way around this? Will the 7th generation ipod work?...

Ipod touch 7th generation and ebay app

Does anyone know if the Apple ipod touch 7th generation is compatible with the ebay app? I tried getting the ebay app with my ipod 5th generation and it says its not compatible with it. Is there any way around this? Will the 7th generation ipod work?...

PayPal info

Since the new update I’m not able to checkout with my PayPal anymore, everytime I order something I have to select my method of payment and then go to PayPal to login to then be redirected back to my order. It’s highly annoying and making me not want...

Resolved! Can’t enter clothes size!!

Trying to list clothes item for sale and there’s nowhere to put the size. Tried editing a previous listing and it just keeps the original size but won’t let me change it. This has just happened in the last couple of days. Please help thanks

Australia - unable to use app

Hi Team,I am in australia. I tried using ebay app yesterday but it was not opening so i deleted and to re install. But I just can't download it again. Please help. I have some orders coming up for delivery this week.thanks

All Notifications Stopped

Starting late Saturday night, 11/2, I stopped receiving notifications on my iphone. My last notification was at 1:00 am on late Saturday or early Sunday morning. I have made multiple sales since then and I am not receiving notifications from either e...