Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Marked as shipped option

I have sold a few items thru local pickup only. I am not able mark them as shipped, because the only option is “scan to confirm pickup”, and there is nothing to scan.

Won’t let me purchase

I’m having trouble purchasing things off eBay I have money in my account it’s telling me error

Crédit Car Problem

Since last night I have been presenting problems with my credit card, it says that I have problems with the address and it will not let me buy my card, it is Panamanian and I have already bought many times with it in a normal way, but now it does not...

Resolved! Cannot delete buying history

I wanted to delete my entire buying history and I can only delete a few items. Please help

Resolved! Erroneous Bid Removal request.

I bid 1,601 when I meant to order 16.01. I couldn’t see any decimal, so I thought it would be automatically be put in. I is an obvious mistake.I can’t find how to delete it. PLEASE help!!!

Saved

Why can’t I delet my saved items

Resolved! Can no longer search within sellers store

Hello, Before the last update you used to be able to search within a sellers store for something by typing next to the sellers name in the search bar.It seems I can no longer do this and have to scroll through hundreds of a sellers items to find what...

Stored autos

How can I delete previous autos stored ??

App freezes when you tap "see how others priced it"

If you accidentally highlight the price, then try to tap on see suggested pricing or what others are selling for right now (as a seller), the app freezes. You have to reload. Some code is jumbled in there.

App crashes out while creating a listing

Just recently I have been experiencing crashes while creating listings. This mainly is occurring when I am taking photos through the app.

Did you receive my request. It is urgent!!!

We did not find items in your transaction

Trying to purchase but this message keeps popping up, I know I’ve purchased them a year ago but can’t purchase them now because this message pops up and however item is still showing when doing the search?????

Can't list items - keep getting "network connection lost"

When I try to add photos to a listing, they are presented quite dark while uploading, but then I keep getting a blank screen saying "network connection lost. Retry" Retry doesn't work, listing closes, saved as draft but usually without photos and any...

Consistency please!

ebay recently made nomenclature (wording) changes in the mobile app. I would like to request that ebay programmers please be consistent throughout on wording for shipping selections. The new changes lose many options and it is not clear particularly ...