Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Every time I try to print a label I’m told I need to sign the billing agreement??

I keep getting told I need to sign billing agreement when trying to print a label for shipping. I have used several times. also my money is put on hold all the time again and I have 100% feedback. It was going directly into my paypal and now it’s on ...

User avatar by Explorer
  • 128 Views
  • 1 replies
  • 0 helpful

delivery company not shown anymore

The app is good but have changed it now u can't c what delivery service your goods are coming by so if tracking number is left u don't no who to look up with the number... would of given 5 stars if this hadn't been changed in update

Watched item reminders STILL an issue

iOS 13.3eBay App version 5.42.0 This has been an issue for SEVERAL YEARS. All we want to do is have meaningful notifications on our mobile devices, ie Won an Auction or Sold an Item or an Item was Delivered. What most of us don’t want is a meaningles...

Can't list item or sell similar on Android App.

I sell all the time on ebay, but the most annoying thing is trying to sell from my phone. The ebay app does not display any "list item" function nor does it give me the optiong to sell similar from another seller's post or even from my sold posts. I ...

Listing error, Item Location

I was listing fine then started getting this. I go to preferences and there is no Zip code listed. I put in a zip code press done and it takes me to the next screen. I can watch it refresh and remove the zip code.

Resolved! Cannot change shipping on mobile

Why was this change made? You can no longer adjust shipping directly on the mobile app. You must now use a desktop computer to change and create a new policy. This is a horrible change. I have an item I want to adjust the price on. The item has shipp...

User avatar by Trailblazer
  • 768 Views
  • 1 replies
  • 1 helpful

Refund to buyer

I have been trying to refund a buyer for 2 days now and it will not complete the transaction

Refunds

I was recently charged $10 for a products that I had for sale, but only one of them sold so they took 10% and they was $2 so they were supposed to give me my $8 back, they said they did but I never got it in my bank account. It says it was put into m...