Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Shipping Won’t Change

I have changed all my addresses to my new current home. However, EBay keeps reverting back to my old address. Super frustrating, I’ve been paying extra shipping at the post office and writing addresses in pen, instead of shipping through eBay. It wil...

User avatar by Explorer
  • 138 Views
  • 2 replies
  • 1 helpful

Selling

I don’t want to sell in ebay anymore 

eBay won’t let me sign-in on desktop

My login credentials are accepted when I am on a desktop, but they are when I use the IOS app on my phone. I’ve changed my password several times and still no luck!

Customer service

It is impossible to find customer service numbers on any Amazon sites. It is also impossible to find a way to change one’s password on any Amazon site. Amazon order something for me in my cart that I did not order

Advertising Data Share Settings are Confusing

The ebay app gives you several actions to turn off advertising data sharing but does not explain which setting is on and which is off. Instead next to each sharing item it says “Yes” or “No”. While common sense suggests Yes means sharing is “On” that...

Stupid bug

Every time I go to check out it says it can’t process my payment!!! It makes me want to pull my hair out!!!! How do I fix this??!!!

RETURN OPTIONS & LABELS

Why is it when I requested a label several times I’ve yet to see it in my email? Or spam? Also, I have a resolution with the seller and trying to cancel the return and the new update on the app I can’t cancel or update the return request. Why even bo...

Current price not shown for items with offers made

Hi guys I'm sure this is a bug of some sorts as the issue is when an offer is made the offered price is only displayed under bids and offers. This means that upon items ending the last bid price isn't visible as only last offered price is shown so yo...

User avatar by Explorer
  • 676 Views
  • 1 replies
  • 0 helpful

Linking pay pal

Hello I sold a dirtbike part for 250$ on June 5th. When I go to my sold section on eBay it is showing the 265$ in my eBay account or whatever. But it is not showing up in my paypal. I’m not even sure if I’ve linked the PayPal. Can someone point me in...

User avatar by Enthusiast
  • 621 Views
  • 3 replies
  • 0 helpful

M29091983

Hola ase más de un mes compre algo que salió defectuoso. Lo regrese pero mi dinero aún no me lo dan. De vuelta. Me contacte. Con la compañía. Pero se niegan a devolverlo. I eBay no me ayuda. Para nada a solucionar. Este problema. Necesito mi dinero d...

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