eBay

I received a defective item. I contacted seller with photos and detailed the problems. Seller offered half refund, which of course I declined. Why would I pay half of something that is unusable. They then pointed out I was protected thru ebay and ask...

HiMy computer is dead so doing all on my phone (ugh) and am finding out how cumbersome ebay has become.I would like to see the seller name listed. I do not see it as an option in filter...can it be done?Thanks