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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Change verification email

It won’t let me change my verification email.

I can’t pay and finish the purchase

Hello good morning. In the past days I canceled an order, and I don’t know if this action make me blocked for purchases. I want to know what it was my mistake and how can I complete a purchase now. And I also wanna know how many time I have to wait t...

Unauthorized refunds

We are issuing refunds to my customers who are not authorized to do

Can’t finalize payment with PayPal using a coupon

Hi,While being in RU, I am trying to pay for an item in the US. I have a coupon for $5. The only payment option possible is paypal. However, when I apply the coupon code, paypal turns unavailable with a statement ‘resolve an issue with your paypal ac...

Search ‘sold items’ via buyers username

Another person posted this back in September 2019 and it’s still not fixed??

I want to be able to report sellers.

Currently, by my understanding, you must have to purchase from a seller to be able to report them, but in many instances I can see obvious infraction from a seller on multiple different listings they have out. It would be more efficient to stop these...

Mailing address

I can’t change my primary mailing address on this app

Resolved! Cha-Ching phone app notification

Do you have to leave the ebay phone app opened in order to always get the cha-ching sound on your phone? Every time I close the app, I get no response.

I did not want to purchase item seller sent it anyway I consider this fraud did not verify purchase

Arrow dog contact information payment method and billing address for my account. I believe this is a frog purchase I did not authorize. I will be contacting my bank to let them know of the fraud. I do not want to bottom that was sent to me I contacte...

Error Trading.396

3 days ago my Apple IOS updated itself changing the search display and stopping me from making repeat purchases with the following message - “We did not find your transaction in our system (Trading.396)”. In fact I get this message just trying to vie...

Pay now showing on app even though I’ve already paid

Hi, was just wondering if anyone else had had this problem and knew how to fix it?Whenever I log onto the app I get a notification of pay now for an item, however I have already paid for and received the item. If I click the notification on the app i...