Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Wrong address that can’t get changed

1st time buyer. Very frustrated. I bought books. They didn’t come. Weeks passed and I got eBay message for seller. They had the wrong address. All that needed to be done was to change my address it was totally impossible. I could not text seller or e...

I’m not able to print a shipping label for my recently sold item

There is not an option to print my shipping label for my sold item. To make matters worse, eBay shipping just randomly charged me $5.64

How to make my iPad go to classic view format

My iPad is showing the new layout but I want to go back to the old classic view

How do I return back to classic view

The new layout won’t let me post listings, I want to go back to the old class view format

Purchase history not available

The purchase history won't load in the app.

App failure

Can't get app to do anything besides having a spinning wheel in center of screen

No está funcionando donde tengo hechas mis órdenes

Hola no me deja entrar a ver mis compras realizadas para ver eldelivery

Not loading

Purchase watchlist and bids not loading. Have uninstalled and restarted phone have latest update..Has never had this issue before..working on laptop.

Every Buyer is a Scam

Every single person that’s bid on any of my products I’m selling tend to be the same scammers talking about “this is a gift for so and so and I want you to purchase a ebay gift card for $300 etc...” not one of the people who were interested have been...

Resolved! Split Screen/Multitasking Mode

When will this feature be written into the IOS/IPADOS apps? This is one of the most useful features in IOS and would be extremely beneficial to anyone who uses the EBay app in IOS. Thanks M.