Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Shipping label

When I try to print a shipping label I get wrong city and it won’t let me edit or anything I have to close ap and start over and it does it again the city is correct

Item Condition

Preowned is a fact about the item , it does NOT make any reference to Condition .. Examples of condition would be as follows- Like New , Excellent, Very Good , Good , Fair , Poor . Those are descriptive words of condition , not withstanding poor phot...

User avatar by Explorer
  • 143 Views
  • 1 replies
  • 0 helpful

Payments

Why can’t any of my payments process I’ve tried multiple times and it’s saying it’s some type of error and I know not

Foto

Perché non riesco ad entrare nella mia libreria per inserire altre foto in quanto mi fa vedere solo quelle due che ho già inserito

Why is my money to my PayPay on hold

Ive been a member on eBay for quite a few years and now I’ve decided to start selling I’ve sold 2 items this evening and have been notified by PayPal that eBay are holding my money for 21 days could somebody help me with this and they want me to send...

Money

I’m deleting my bank account on file because my money never got transferred to my bank, but now I can’t add or change account because when I go to verify my bank account number it keeps saying wrong number but it’s correct so now my money cannot tran...

User avatar by Pathfinder
  • 78 Views
  • 0 replies
  • 1 helpful

Money

Hi, I checked my bank account today and eBay have taken money out of it and I don’t understand why please could you help me out? I had a pair of trainers on my account, they sold but the customer cancelled it and now I’ve lost out so I relisted it an...

Blank screen

Was looking around and suddenly the screen went blank. Couldn’t go back to previous screen. Then deleted off the Home Screen. Went to iOS App Store, it said open and got the blank screen again. Now what?? HELP!! It’s urgent! Please

Scam

Had two buyers make an offer on my item. Both offers were bogus. Now EBay says I owe them. Tried to alert EBay and can not figure out how to do it. EBay in my opinion is a scam too. There should be a number to call or something more straight forward ...

Refund

I bought an item and it did not reach me and I contacted the ebay team and I was informed. If the item arrives on 12/23, contact us, and when the date of 12/23 arrived, I did not get a solution to the problem, the item has disappeared because it is 9...

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