Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Unable it print shipping label?

I go through the whole process and I get error message saying try again later

A return

I’ve been trying to pay for a return label for a few days now and it says my password is wrong. I have had the same password from the beginning. I even tried it this morning on the eBay site and it worked but when I used the same password to get the ...

Unable to make notification changes

I’m unable to change my notifications in the app. When you click on a notification you want to change, the toggle page slides to the left and then quickly slides back to the right so I’m unable to make any changes. This happens on all of the notifica...

Zahlungen

Es gibt Probleme mit einer Zahlung obwohl alle Daten seit Jahren korrekt hinterlegt sind. Änderungen lassen sich ebenfalls nicht vornehmen. Ich bitte um Klärung und um Einzug des offenen Betrages von 9,23€ von meinem vorhandenen Paypal Konto.

Buyer says they paid

My buyer says they paid but it’s showing buyer hasn’t paid for me. I don’t want to ship items out unless I have received the money. Please advise

My EBay app shows prices In US$only

I am based in India and prefer prices in INR

Refunds

Good morning,i recently made a purchase but sent it back for a refund which I received notification that I received a refund but there’s no where I can find that refund. Does it go to my PayPal account or will it go to bank account where originally m...

List an item

Hello I cannot access any photos from my library to list the article

Versand Etikett drucken

Hallo zusammen, ich kann mich noch erinnern dass vor ca einem halben Jahr als Verkäufer möglich war, nach Bezahlung ein Versandetikett direkt in EBay zu kaufen und mit der Adresse direkt auszudrucken. Weiß einer warum es diese Funktion nicht mehr gib...

Refund

Hy i order hand sanitizer on 25th of march 2020 but i don’t got my stuff delivered yet. could you please proceed a refund for this ? Many thanks ,

Address

I want to change address but I can’t

Seller won’t leave me alone

Please ask this seller to stop messaging me I told them it didn’t matter the item works, they keep asking me to do videos and send. I don’t have time I have enclosed a photo of th seller name. Please ask them to leave me alone I have a couple of time...

Account blocked

My account has been bloked

Marking an item i’ve purchased as ‘received’

A seller needs me to mark an item i picked up from them as ‘received’, but there is no option. On the app and full website, under your purchased item, there is no option of ticking it off as ‘received’. So it just looks like an item that was never de...